Canadian voices

Each year IBABC brings brokers timely information on the topics that matter. The Conference’s speakers, seminars and panel discussions will educate and inspire.

Tuesday:

The Brokers’ Errors and Omissions Loss Control Seminar will again take place the day before the Conference on Tues., May 31.

Wednesday:
On Wednesday morning, Krista Prockiw will update us on the long-awaited amendments to the Insurance Act.   Meet our special guest, “Captain Canuck” Trevor Linden, at the opening of the Trade Show reception.

Krista Prockiw
Trevor Linden
Thursday:

Amber MacArthurAmber MacArthur

During the dot-com boom, “Amber Mac” developed web strategies and online communities for companies like Microsoft and Razorfish. Today Canadian Business magazine calls her "Canada's top social-media expert on how to build a brand." On Thursday morning she’ll empower you to use online technology to strengthen customer loyalty and market more effectively.

Darrell Bricker & John Wright

Two of Canada’s top statistical analysts at Ipsos Reid, Darrell Bricker and John Wright, have the answers. They’ve uncovered the reasons people think and act the way they do, and will help you figure out how it applies to your business. Hear them Thursday at the Keynote Luncheon.

Darrell Bricker John Wright
Darrell Bricker John Wright
Friday:

The insurer panel
Friday morning
This year's discussion will be co-moderated by ICBC's Jon Schubert and George Cooke of The Dominion - two gentlemen known for their strong and sometimes opposing opinions, especially when it comes to auto insurance. This Friday morning session is eligible for two technical CE credits.

George L. CookeGeorge L. Cooke LL.D., BA, MBA
President and CEO, The Dominion of Canada General Insurance Company

The Dominion is one of the oldest Canadian family businesses, and Cooke has held his current position there since 1992.

Louis GagnonLouis Gagnon
BA, MBA
President, Intact Insurance

Prior to joining Intact, Gagnon was an insurance broker and he served as a director of Québec's, the provincial brokers' association.


Katherine MabeKatherine Mabe
BA, MBA, CPCU, CLU, ChFC, ARM
President & CEO of The Economical Insurance Group

Mabe joined The Economical in November 2010. Currently TEIG is breaking ground in its bid for demutualization.

Greg SomervilleGreg Somerville BA
Executive Vice-president & COO, Aviva Canada

Since '09 Somerville has been responsible for the broker business in Canada, a role formerly split in Canada by region.




Jon Schubert, CMA
President and Chief Executive Officer, Insurance Corporation of B.C.

Prior to joining ICBC in '08, Schubert held the top position at Saskatchewan's public auto insurance company.


Kenneth E. (Ken) McCrea CA, FLMI
President & CEO, Wawanesa Mutual

McCrea joined Wawanesa in 1980 as its first internal auditor. He became VP & CFO in '04, and President & CEO in 2007.


Saturday:

Join senior leaders from ICBC as they review and discuss two significant initiatives that will directly impact all brokers; the Broker Customer Experience Award (BCEA) and the Driver Record Model (DRM).  With the BCEA set to launch on July 1 you’ll hear detailed information about the award and how you can maximize your performance results, and your attendance will qualify your office(s) for a portion of the award.  You’ll also hear about the direction DRM is taking, based on customer and broker consultation, as ICBC prepares its submission for BCUC later this year.