Okanagan-banner-image.jpg

All Lines Seminars
(Click on the city links to register)

 
  • Brokers Errors and Omissions Loss Control Seminar
  • 4 Technical Credits
  • Dave Anderson , Mike Russell , et al
Available to IBABC members only, this seminar provides proven, practical techniques to help protect your brokerage from E&O claims. If you’re an IBABC member in good standing, attend this seminar to qualify your brokerage for a 10% premium credit on your next members’ Errors & Omissions Program renewal, which is required every three (3) years.
Who Should Attend: All IBABC member brokers at all levels. If you’ve already attended this seminar, be sure to send your CSRs and other brokerage personnel as it provides valuable lessons in E&O prevention for everyone.

NOTE: If your brokerage is looking to qualify for the 10% premium discount on the IBABC members’ Errors & Omissions insurance, this seminar requires that a combination of the following broker personnel attend:

BROKERAGE STAFF SIZE NUMBER REQUIRED POSITION IN BROKERAGE
1 to 4 1
1 each
2
Management, or
Outside Sales and CSR, or
In total from Inside Sales or CSR
5 to 10 2
1 each
3

4
Management, or
Management and Outside Sales, or
1 Management or Outside Sales and 2 in total from
Inside Sales or CSR, or
In total from Inside Sales or CSR
11 to 25 3
3
4

6
Management, or
Management and Outside Sales in total, or
1 from Management and 3 in total from Sales or
CSR, or
In total from Inside Sales or CSR
26 to 50 4
4
7

10
Management, or
Management and Outside Sales in total, or
2 from Management and 5 in total from Sales or
CSR, or
In total from Inside Sales or CSR
>50 with single
office location
5
6
10

12

Management, or
Management and Outside Sales, or
2 from Management and 8 in total from Sales or
CSR, or
In total from Inside Sales or CSR
>50 with multiple
office locations
Head Office
to qualify as
above PLUS
Manager or CSR from each branch office.
 
30 May 18
Hotel Vancouver
8:30AM - 12:30PM
26 Sep 18
Web Broadcast
9AM - 1PM (PST)
In this fun, informative and practical webinar, you’ll learn how to properly issue certificates of insurance. Along the way, you’ll discuss the implications of incorrect documentation and how to avoid problems.
Who Should Attend: All brokers at all levels.
14 Mar 18
Web Broadcast
2PM - 4PM (PST)
New Broker Essential Skills Certificate Program
Learn the essentials of receiving claims reports from clients, sending claims notices to your companies, and how to appropriately advocate on behalf of your clients during the claim settlement process. Along the way, you'll learn about proven and effective methods for claims reporting, the various types of claims adjusters and what they do, the broker's appropriate role in the claims process, effective claims advocacy and counseling by the broker, how to take and make the calls involved, dispute resolution skills basics, and more.
Who Should Attend: All brokers are welcome to participate in this seminar. But please note that it's of specific benefit to Level 1 licensees with less than 4 years' experience. This is a core 'All Lines' seminar in the New Broker Essential Skills program.
06 Nov 18
Comfort Hotel
1PM - 4PM
20 Nov 18
Executive Hotel
1PM - 4PM
  • Connected Community - Innovation and Insurance Implications -New-
  • 2 Technical Credits
  • Mario Fiorino
Technological advances are connecting our communities in new and unpredictable ways - from our means of transportation to our homes. These changes challenge consumers' assumptions and the brokers who provide insurance advice, obtain coverage and advocate on their behalf. In this webinar, you'll examine how the emergence of the online and sharing economy is reshaping and redefining the scope and nature of insurable risk and corresponding risk management solutions. This topics discussed will include: the scope and nature of foreseeable insurance risks, the risks presented by the online and sharing economy, the intersection between insurable risks and online and sharing economy risks, and how you, the broker, can identify and advise clients on these risks and avoid coverage gaps.
Who Should Attend: All brokers at all levels.
07 Nov 18
Web Broadcast
2PM - 4PM (PST)
  • Current Coverage Controversies: Insurance Case Law Update
  • 2 Technical Credits
  • Krista Prockiw
This session will bring you up-to-date on a range of issues under insurance coverage case law and amendments to B.C. statute law. Anticipated topics, which will depend on latest court decisions, will include: ownership, use or operation of motor vehicles; coverage and exclusions for pollution claims; intentional or criminal acts and injuries; duty to defend versus obligation to indemnify; misrepresentation and non-disclosure in policy applications; and related brokers' E&O exposures. The discussion will feature war stories from the 'front lines' of insurance law and litigation.
Who Should Attend: All brokers at all levels.
08 May 18
Web Broadcast
2PM - 4PM (PST)
  • Exploring Alternate Risk Assessment and Mitigation -New-
  • 3 Technical Credits
  • Royston Colbourne of Xpera
Risk can only be reduced when it’s identified, illustrated, realistic, and accepted. In this fascinating, high-level seminar, you’ll learn how working from the perspective of aggressors and envisioning things that can and do go bump in the night results in providing opportunity for corrective measures and risk mitigation. You’ll explore a variety of topics, including: use of open-source information in risk assessment, relevant due-diligence techniques, examples of vulnerability identification and corresponding mitigation measures, methods and styles of assessment, effective mitigation strategies, how mitigation can often be achieved at very low or zero cost, and how it all fits in with insurance coverage.
Who Should Attend: Level 2 and Level 3 insurance brokers and other experienced industry professionals interested in risk reduction and exploring different approaches to risk assessment.
06 Mar 18
Executive Hotel
1PM - 4PM
In this webinar, you’ll learn how to make sense of financial reports and discover what they really mean. No prior knowledge of finance or accounting required! You'll quickly master financial-statement fundamentals, develop a comprehensive understanding of how they work, learn how to interpret them accurately, and discover how to use them to make better-informed assessments of your clients’ insurance needs. You’ll learn how to decipher general accounting terminology, interpret balance sheets, income statements and cash flow statements, and use financial ratios to analyze trends, conduct industry comparisons and predict financial problems.
Who Should Attend: While of primary benefit to commercial lines brokers, this webinar is also relevant to personal lines brokers. Strata corporation financials will be discussed to educate brokers who service the insurance needs of condominium unit owners.
28 Feb 18
Web Broadcast
2PM - 4PM (PST)
What’s meant by liability imposed by law and how does it connect to the insured? In this seminar, you’ll gain a deeper understanding of the Canadian legal system and how it relates to liability insurance. Along the way, you’ll define negligence, duty of care and reasonable conduct, identify different types of liability and available defenses, determine available coverages for different types of liability exposures, and consider basic underwriting considerations for various types of liability exposures.
Who Should Attend: Beginner to intermediate brokers.
27 Feb 18
Executive Hotel
9AM - NOON
In this webinar, you’ll learn first about agency relationships and the doctrine of vicarious liability as these concepts apply to insurance brokers. In the second half, you’ll learn about the duty of care imposed on insurance brokers. Along the way, you’ll hear about interesting legal cases that deal with the various issues. You’ll examine more recent applications of the principles found in key cases, highlighting the willingness of the courts to find brokers liable and impose a more onerous duty of care. 
Who Should Attend: All insurance brokers at all levels.
28 Mar 18
Web Broadcast
10AM - NOON (PST)
  • The Futurescape of Insurance -New-
  • 3 Technical Credits
  • Nick Batistic
In this fascinating webinar, you’ll take an in-depth investigation of various issues rocking the B.C. insurance world and set to become the major points of discussion for the foreseeable future. These issues include: earthquake concerns, the intricacies of building bylaws, valuing and insuring tall-frame buildings, building maintenance challenges, water-damage loss prevention, mediation and claims, and the role of government and its questionable effectiveness.
Who Should Attend: While this seminar is of interest and benefit to all brokers, it’s especially valuable for intermediate to senior-level brokers.
08 Mar 18
Quality Hotel & Conference Centre
1PM - 4PM
25 Oct 18
Executive Hotel
1PM - 4PM
  • The Intricacies of Strata Insurance and Strata Claims
  • 6 Technical Credits
  • Evan Miles and Alex Eged
Over the past thirty years, BC's Lower Mainland has seen an unprecedented growth of residential strata development. This growth will continue accelerating in the coming years. In this intensive, all-day seminar you'll get thorough insight into property and liability claims of strata properties. You'll gain greater understanding of the types of claims most often seen and how they're handled, both rightly and wrongly. The session will begin with an overview and update of brokers' E&O cases and quickly move into strata-specific issues. These issues will include the handling of claims for property damage and liability in a strata context, how the BC Strata Property Act operates in these scenarios, and strata council liability pursuant to D&O coverages. The overall focus will be on the practical considerations relating to strata claims handling with a view to giving you a better understanding of how the various statutes, by-laws, policy coverages and claims processes are best utilized for proper and effective service to your strata clients and the insurance industry as a whole.
Who Should Attend: All brokers at all levels.
10 Apr 18
Executive Hotel
9AM - 4PM
  • The Sharing Economy and the Internet of Things - Coverage Issues and Insurance Solutions -New-
  • 2 Technical Credits
  • Mario Fiorino
The sharing economy and the internet of things are redefining traditional business relationships and reshaping consumer behavior. Innovative uses of personal automobiles, commercial use of residential premises, and the evolution of the internet of things are dramatically changing the nature of risk exposures and insurance solutions. In this webinar you'll focus on the emerging liability and coverage implications arising from these developments, and gain an understanding of the opportunities, risks and challenges associated with the sharing economy from a first-party and third-party perspective.
Who Should Attend: All brokers at all levels.
04 Apr 18
Web Broadcast
2PM - 4PM (PST)
  • Think Like a Judge to Better Understand Coverages
  • 3 Technical Credits
  • Krista Prockiw
While you, the broker, may arrange for a policy to be issued, at some point a judge in a court of law made a determination or influenced the coverage in that policy. This excellent, half-day seminar will re-focus you on how to view issues relating to policy claims. It will also teach you how to analyze coverages from a judicial standpoint. You'll be introduced to the rules of interpretation used by the courts to resolve coverage disputes, and will take these rules and apply them to real situations and recent court decisions. The session will give you a hands-on opportunity to make arguments for and against coverage and to ultimately "think like a judge."
Who Should Attend: All brokers at all levels.
05 Apr 18
Comfort Hotel
9AM - NOON
  • What If? – Resolving Coverage and Ethical Dilemmas -New-
  • 3 Technical Credits
  • Karen MacWilliam
In this seminar, you’ll examine a series of coverage and ethical dilemmas that brokers often face. You’ll discuss professional obligations, legal requirements, and possible strategies to keep things moving forward in a positive way. Issues explored will include: potential dishonesty of the insured, lack of insurance to value, issues discovered during site visits, practical application of “functional replacement cost”, undiscovered material changes, and errors in the application. You’ll be invited to share your own perspectives via group discussion and voting on proposed solutions
Who Should Attend: All brokers at all levels.
08 Mar 18
Ramada Lodge Hotel
1PM - 4PM
04 May 18
Executive Hotel
1PM - 4PM
18 Oct 18
Comfort Hotel
1PM - 4PM