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Commercial Lines Seminars
(Click on the city links to register)

 
  • Assessing and Insuring the Allocation of Risks in Commercial Agreements -New-
  • 2 Technical Credits
  • Mario Fiorino
Most businesses enter into contractual agreements each year, and these agreements can have a significant impact on their risk profiles. The allocation of risks is one of the most important things determined by commercial agreements, and brokers are often called upon to assess and insure those risks. In this revealing webinar, you’ll review common contractual risk-transfer provisions to understand their risk-management and insurance implications. You’ll gain a good understanding of the implications of contractual insurance obligations, covenants to insure, waiver of subrogation provisions, additional insureds and additional named insureds requirements, and various types of contractual indemnities.
Who Should Attend: All commercial lines brokers at all levels.
07 Mar 18
Web Broadcast
2PM - 4PM (PST)
  • Best Practices for Assessing Commercial Risk -New-
  • 3 Technical Credits
  • Nick Batistic
In this seminar you’ll explore game planning for successful commercial business production. You’ll learn effective methods for commercial client prospecting, including how to research prospects, how to properly analyze commercial risks, and the best ways to handle prospect expectations. You’ll then discuss marketing strategies and learn how to prepare risk submissions that engage commercial underwriters. Along the way, you’ll tackle case studies to reinforce your learning.
Who Should Attend: Brokers who are new or relatively new to commercial lines.
08 Mar 18
Quality Hotel & Conference Centre
9AM - NOON
25 Oct 18
Executive Hotel
9AM - NOON
New Broker Essential Skills Certificate Program
  • Commercial Building Construction -Updated-
  • 2 Technical Credits
  • Nick Batistic
In this webinar, you'll come to a good understanding of the different types of commercial building construction, including wood frame, poured concrete, tilt-up concrete, metal, HCB, mixed construction, and other buildings. You'll investigate how a commercial building's location, age, condition, fire protection, occupancy and other important factors influence the underwriter's acceptance and rating of the risk. You'll also learn about earthquake and flood zone considerations, special tools for commercial building assessment, plus heritage building construction types and styles.
Who Should Attend: All brokers are welcome to participate in this seminar, but be advised that it is of specific benefit to Level 1 licensees with less than 4 years of experience. This is a 'Commercial Lines' stream seminar in the New Broker Essential Skills program that must be taken during Step 3 of the program.
09 May 18
Web Broadcast
10AM - NOON (PST)
In this interactive webinar, you'll look at the most commonly-used commercial endorsements and floaters. This will include but not be limited to Building By-laws, Stock Spoilage, the Exhibition Floater and the Installation Floater. Through this overview and related claims examples, you'll gain an excellent understanding of how the various coverages can and should be applied.
Who Should Attend: While of primary of benefit to brokers who are new to commercial lines, senior brokers will also benefit from the review of coverages this webinar will provide.
24 Oct 18
Web Broadcast
10AM - NOON (PST)
Take an in-depth look at coverage issues in commercial general liability policies, including a review of who and what is covered, the insurer’s duty to defend and the obligation to act in good faith. Explore the interaction of British Columbia’s workers’ compensation system with the general insurance system and take a look at recent case law, including the Danicek v. Li case.
Who Should Attend: All commercial lines brokers at all levels.
21 Mar 18
Web Broadcast
2PM - 4PM (PST)
  • Commercial Liability Issues to Worry About -New-
  • 3 Technical Credits
  • Krista Prockiw
Your commercial clients, particularly contractors, sign contracts every day. Do you know what they’re agreeing to in these contracts? Are there “Hold Harmless” and other types of indemnity agreements in them? And, if so, what liability exposures are your clients assuming? In this seminar, you’ll take an in-depth look at the different types of indemnity agreements that your insured’s may be signing, and what they mean to your clients and to you, their broker. You’ll also analyze Additional Insured Endorsements to fully understand how they affect your clients’ coverage.
Who Should Attend: All commercial lines brokers at all levels.
27 Feb 18
Executive Hotel
1PM - 4PM
05 Apr 18
Comfort Hotel
1PM - 4PM
  • Construction Liability - Coverages and Cases -New-
  • 3 Technical Credits
  • Krista Prockiw
In this half-day seminar, you'll get an overview and update on construction liability and case law. Topics will include first-party property and third-party liability claims and coverage; 'claims made' under E&O policies; insuring agreements; "accidents", "occurrences" and "property damage"; overlapping coverage between contemporaneous or consecutive (time-on-risk) policies; 'known losses' under the IBC 2100 form; duty to defend (including partially covered claims) versus obligation to indemnify; first-party exclusion clauses for "faulty design" or "workmanship", inherent vice, etc.; third-party exclusions for "defective work" or "product"; concurrent causation; contractual liability; breach of conditions or warranties; and bars to subrogation against project participants.
Who Should Attend: All brokers and support staff handling construction and other commercial lines risks, including professional services.
25 Oct 18
Ramada Lodge Hotel
1PM - 4PM
22 Nov 18
Coast Bastion Inn
1PM - 4PM
  • Contractor's CGL versus Wrap-up Liability Insurance
  • 2 Technical Credits
  • Edith Strauss
Brokers need to pay special attention to the liability coverage needs of general and specialty contractors. Compared to other businesses, their liability risks are often substantial and complex. In this webinar, you'll learn about the commercial general liability (CGL) coverages and limitations that affect contractors, and how wrap-up liability insurance adds an important layer of protection not offered by the CGL. This will better prepare you to work with your contractor clients.
Who Should Attend: All commercial lines brokers.
21 Nov 18
Web Broadcast
10AM - NOON (PST)
In this webinar, you’ll learn that managing the financial risk of contractors and project owners extends beyond property and liability insurance. The discussion will focus on the benefits of bonding, from bid bonds to maintenance bonds, and the process of qualifying the contractor for bonding acceptance.
Who Should Attend: All commercial lines brokers.
21 Mar 18
Web Broadcast
10AM - NOON (PST)
If you think cyber liability insurance is just for big companies, think again! With the ever-increasing threat of a data breach, cyber liability insurance must be an integral part of all your commercial clients' coverages. It can make the difference between staying in business or shutting down after an attack. In this seminar you'll learn about the various types of cyber threats businesses face today and how to mitigate the risks. You'll discuss potential claims with real-life examples, things to look for in coverage, and the litigation side of things.
Who Should Attend: All commercial lines brokers.
18 Apr 18
Web Broadcast
2PM - 4PM (PST)
24 Oct 18
Web Broadcast
2PM - 4PM (PST)
  • Cyber Risks and Anti-spam Legislation - Overview and Risk Management Techniques
  • 3 Technical Credits
  • Karen MacWilliam
In this seminar, you'll focus on the nature of cyber risks, how coverage responds, and some of the risk management techniques you need to consider. You'll get an overview of various coverage forms currently offered, and you'll look at Canada's Anti-spam Legislation and interrelated privacy legislation as they relate to risks and insurance coverage.
Who Should Attend: All commercial lines brokers.
19 Oct 18
Executive Hotel
9AM - NOON
In this seminar, you’ll learn about the basic statutory and tort duties that directors and officers in British Columbia owe and the ways they can be found liable. You’ll also delve into more discrete issues such as the personal liability of directors and other insurance issues to keep in mind. Along the way, you’ll learn about interesting legal cases that deal with the various issues, focusing on more recent applications of the principles found in those cases.
Who Should Attend: All commercial lines brokers at all levels.
06 Feb 18
Executive Hotel
9AM - NOON
For many businesses, crime, especially crime due to employee dishonesty, is a greater loss exposure than the potential of fire loss. Employee dishonesty may not be discovered for several years, which increases the risk of serious financial consequences. For this reason, brokers must discuss this exposure with their commercial clients and recommend the most appropriate insurance protection, in addition to security measures. In this webinar, you'll learn how to use tools to identify this risk and to determine the best coverage options. Along the way, you'll be exposed to employee dishonesty statistics for Canadian businesses, and you'll analyze example risks.
Who Should Attend: All commercial lines brokers.
25 Apr 18
Web Broadcast
10AM - NOON (PST)
As more and more insurers are offering employment practices liability (EPL) policies as either standalone products or CGL policy endorsements, it’s becoming increasingly important for brokers to understand the benefits, risks, and limitations of this coverage to properly advise clients. In this seminar you’ll dive into issues related to EPL policies, including issues related to the scope of EPL coverage, why an employer might need both directors and officers coverage and EPL coverage, recent case law related to coverage issues in the context of EPL policies, and common EPL policy exclusions.
Who Should Attend: While all commercial lines brokers will benefit from this seminar, it’s especially beneficial for intermediate to senior brokers.
06 Feb 18
Executive Hotel
1PM - 4PM
  • Getting Started in Commercial Lines – 4-Part Series
  • 12 Technical Credits (3 CE credits per module)
  • Jo Anne Mitchell
Are you new to commercial lines? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, this new webinar series is a must. By completing all four modules, you’ll learn the basics of commercial risk assessment and get good grounding in commercial property and liability coverages. You’ll be able to apply what you learn right away! In Module 1 you’ll explore risk management concepts and methods to asses a commercial risk using key sections of the CSIO Commercial Application form. You’ll also investigate commercial liability exposures. In Module 2, you’ll look at the basics of commercial building construction and insurance to value concerns. In Module 3, you’ll gain knowledge of commonly used commercial property wordings. And in Module 4 you’ll finish up with an introduction to the Commercial General Liability policy.
Who Should Attend: Account executives and customer service brokers who are transitioning into a commercial lines role. This webinar series is also appropriate for a newly licensed broker moving directly into a commercial lines position.

NOTE: While attendance in all four webinars is not mandatory, it’s highly recommended
Module 1 – Commercial Risk Assessment Using the CSIO Commercial Application
07 Feb 18
Web Broadcast
9:30AM - NOON (PST)
Module 2 – Commercial Building Construction and Property Protection Systems
14 Feb 18
Web Broadcast
9:30AM - NOON (PST)
Module 3 – Introduction to Commercial Property Wordings
21 Feb 18
Web Broadcast
9:30AM - NOON (PST)
Module 4 – Introduction to Commercial Liability Including the CGL Policy
28 Feb 18
Web Broadcast
9:30AM - NOON (PST)
  • Insurance and Risk Management Tips for Non-Profit and Government Organizations -New-
  • 3 Technical Credits
  • Karen MacWilliam
In this half-day seminar, you'll focus on insurance coverage for non-profit and government organizations. You'll take an in-depth look at policy language intended for non-profit and government organizations, modifications to coverage to make a policy more appropriate for non-profit and government organizations, and why insurance is ESSENTIAL for these organizations.
Who Should Attend: All commercial lines brokers.
03 May 18
Coast Bastion Inn
1PM - 4PM
  • Introduction to Commercial Umbrella Insurance -New-
  • 2 Technical Credits
  • Melanie Needham
Learn the essentials of the commercial umbrella liability policy. In this webinar, you’ll gain a good understanding of the types of risks that need commercial umbrella liability coverage, the coverage included in the policy, and how to properly complete an application for it. Along the way, you’ll learn about related aspects and common underwriting red flags to look for.
Who Should Attend: All commercial lines brokers, especially those new to commercial liability.
14 Feb 18
Web Broadcast
2PM - 4PM (PST)
  • Legal Expense Insurance Claims -New-
  • 2 Technical Credits
  • Adrian Reyes
Advocating for clients when they have claims is a key reason why they choose you as their broker. Legal Expense Insurance claims processes are different from those of traditional P&C insurance, however. If you don't properly understand legal terminology, norms, and procedures, it will cause confusion for you and your clients. By attending this interactive webinar, you'll come to grips with the uniqueness of Legal Expense Insurance claims processes and related jargon. You'll learn about a day in the life of a Legal Expense Insurance claims adjuster, the claims determination process, the claims handling process from first notification of loss through to completion, and customer stories about how Legal Expense Insurance helps them.
Who Should Attend: All commercial lines brokers.
08 May 18
Web Broadcast
10AM - NOON (PST)
  • Legal Expense Insurance for Landlords -New-
  • 2 Technical Credits
  • Shari Sanders
The life of a landlord is not easy. Uncooperative tenants, potential property damage, and lost rental income are constant concerns. The time, stress, and legal costs of dealing with bad tenants make it even harder. There’s an insurance solution you can discuss with landlords to ease their burden, however – Legal Expense Insurance. By attending this interactive webinar, you’ll get useful insights and information to discuss legal risks and insurance with landlords. You’ll learn about elements of coverage that are unique and designed for landlords, customer stories that show how Legal Expense Insurance helps them, the claims process (which is different than regular P&C claims processes), the overall value proposition, and how to start the conversation with your landlord clients.
Who Should Attend: All commercial lines brokers
28 Mar 18
Web Broadcast
2PM - 4PM (PST)
  • Making the Puzzle Pieces Fit - Designing Commercial Insurance Programs
  • 3 Technical Credits
  • Karen MacWilliam
In this seminar, you'll get practical yet powerful strategies and examples for designing commercial insurance programs. The topics covered include: matching coverage to identified risks; how much insurance is enough; selecting the deductible that works best for your client; package versus mono-line policies; fitting coverages together for a seamless fit; "add-on" coverages for mature insurance programs; minimizing coverage gaps; and file auditing tips to make sure you're not missing anything. You'll discuss case studies and be involved in hands-on design of insurance programs.
Who Should Attend: This seminar is specifically intended for new and existing Level 2 commercial lines brokers.
19 Oct 18
Executive Hotel
1PM - 4PM
  • Outside the Box – Seldom Used but Effective Commercial Wordings and Endorsements -New-
  • 3 Technical Credits
  • Karen MacWilliam
In this half-day seminar, you’ll delve into commercial policy wordings and endorsements that aren’t usually used, but have been used in the past to solve coverage concerns. The wordings discussed will include: valued business interruption forms, contingent business interruption wordings, construction policy endorsements, special excess auto liability coverage, insured versus insured exclusion exceptions, interruption by civil authority, pre-emptive shutdowns, and sue and labour clauses.
Who Should Attend: All commercial lines brokers.
08 Mar 18
Ramada Lodge Hotel
9AM - NOON
04 May 18
Executive Hotel
9AM - NOON
18 Oct 18
Comfort Hotel
9AM - NOON
  • Physical Location Factors – Commercial Lines -New-
  • 3 Technical Credits
  • Nick Batistic
In this seminar you’ll learn how to how to determine local risk factors for commercial lines, how to help your commercial clients understand exposures and concerns, and what strategies to use for dealing with them. You’ll focus on risk factors related to fire, crime, earthquake, and flood.
Who Should Attend: Junior and intermediate-level commercial lines brokers.
15 Feb 18
Ramada Lodge Hotel
9AM - NOON
12 Apr 18
Comfort Hotel
9AM - NOON
19 Apr 18
Executive Hotel
9AM - NOON
  • Problematic Commercial Cases and Coverages -New-
  • 2 Technical Credits
  • Krista Prockiw
In this webinar, you'll take an in-depth look at some interesting commercial cases that have left some brokers shaking their heads. You'll examine a variety of strange commercial lines cases, including those involving business auto, tenants, improvements and betterments, the margin clause, ordinance or law, and more.
Who Should Attend: Commercial lines brokers at all levels.
18 Apr 18
Web Broadcast
10AM - NOON (PST)
In this seminar, you’ll learn the basics of product liability law, including the manufacturer’s duty of care, inherently dangerous products, and warning labels. You’ll also come to grips with fascinating and more nuanced issues like junk science. Along the way, you’ll learn about interesting legal cases that deal with the various issues, focusing on more recent applications of the principles found in those cases.
Who Should Attend: All commercial lines brokers at all levels.
13 Mar 18
Executive Hotel
9AM - NOON
In this seminar, you’ll learn about the liability of professionals in British Columbia. In addition to discussing the tort exposure of professionals, you’ll take a good look at E&O insurance and interesting legal cases that deal with related issues. You’ll examine the use of insurance and other mechanisms to mitigate risk to the professional.
Who Should Attend: All commercial lines brokers at all levels.
13 Mar 18
Executive Hotel
1PM - 4PM
  • Risk Management and Disaster Recovery for Commercial Lines
  • 2 Technical Credits
  • Edith Strauss
Catastrophic events can happen at any time, many without warning. From small businesses to large industries and institutions, the effects can be devastating. How ready are you to respond to a huge number of disaster-related claims? And how ready are your commercial lines clients? In this webinar, learn how to create a reliable contingency plan for your brokerage and, to enhance your services, a disaster plan template for your commercial clients.
Who Should Attend: All brokers at all levels.
09 May 18
Web Broadcast
2PM - 4PM (PST)
In this seminar, you'll take an in-depth look at specialty liability cases and coverage in commercial lines, including U.S. products exposures, liquor liability, umbrella, professional liability, hazardous materials, pollution, and more.
Who Should Attend: Commercial lines brokers at all levels.
25 Oct 18
Ramada Lodge Hotel
9AM - NOON
22 Nov 18
Coast Bastion Inn
9AM - NOON
  • The Diligent Commercial Lines Broker -New-
  • 3 Technical Credits
  • Nick Batistic
This seminar will give you a clear perspective on broker diligence for commercial lines. You’ll gain a good understanding of regulatory requirements and proper practices to help you meet the expectations of the Insurance Council of B.C. and your clients. You’ll take a good look at Council requirements for brokers, case studies of disciplinary actions taken by Council (when diligence fails), best practices to reduce errors and omissions, and case studies of legal actions taken by commercial clients.
Who Should Attend: Junior and intermediate-level commercial lines brokers.
15 Feb 18
Ramada Lodge Hotel
1PM - 4PM
12 Apr 18
Comfort Hotel
1PM - 4PM
19 Apr 18
Executive Hotel
1PM - 4PM
  • Tricky Issues in Commercial Lines Claims -New-
  • 3 Technical Credits
  • Evan Miles
Learn about current trends in commercial lines claims and what you, the broker, can do to manage your clients’ expectations. Understand the roles of those involved in quantification and repairs, the ways in which commercial coverage analysis can become very complex, and why the frustration levels of clients are at an all-time high. Along the way, you’ll look at real commercial lines claims, problems that create client dissatisfaction and what can be done to solve them.
Who Should Attend: All commercial lines brokers at all levels.
20 Feb 18
Executive Hotel
1PM - 4PM
08 Mar 18
Comfort Hotel
1PM - 4PM
24 Apr 18
Ramada Lodge Hotel
1PM - 4PM
  • Twenty Questions - The Most Helpful Insurance Questions to Mitigate Risk -New-
  • 3 Technical Credits
  • Karen MacWilliam
Explore the best questions to ask commercial policyholders to better understand the underlying risks associated with their accounts. This can minimize the chance of errors and omissions, and helps provide the best "fit" with the insurance programs you provide.
Who Should Attend: All commercial lines brokers.
03 May 18
Coast Bastion Inn
9AM - NOON
  • Understanding Directors and Officers Liability
  • 2 Technical Credits
  • Mario Fiorino
In this webinar you'll address the critical issues facing directors and officers today, and get the tools necessary to provide steady and prudent insurance counsel and advice in a difficult and demanding legal environment. You'll learn about the regulatory framework of directors and officers liability and corporate governance, the liability risk assessment factors for private and not-for-profit organizations, and the ins and outs of directors and liability insurance coverage. A variety of teaching methods will be applied, including discussion of coverage-specific case studies.
Who Should Attend: All commercial lines brokers at all levels.
02 May 18
Web Broadcast
2PM - 4PM (PST)