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CAIB

The Canadian Accredited Insurance Broker (CAIB) program is a national, professional designation program that's provided by the Insurance Brokers Association of Canada (IBAC). Check out our Online CAIB Exam Preparation Courses!

 Registration

Taking the Exam

After the Exam

 

Registration

Please Note: All CAIB program fees include GST.

 
How do I buy a textbook and/or register for a CAIB paper exam?

To buy a CAIB textbook and/or register for a paper exam sitting, please fill in the registration/order form (PDF) that's available for download here, and send it to us via regular mail, courier, email or fax. Our contact information is provided on the form.

If you put "To Be Announced" as your exam date, or if you want to change an exam date you previously booked, you still have to fill in this form and send it to us.

To register for one of our Online CAIB Exam Preparation Courses, please click here.

Please note, textbooks that have been opened and are no longer in their original packaging cannot be returned to IBABC. No refunds will be issued for purchases past 6 months from date of purchase.

  
How do I register for an online CAIB exam and/or book an online exam time?

 Click here to register and pay for an online CAIB exam. You must register online for an online exam. Do not send us the standard CAIB registration form (PDF) for an online exam.

If you've previously written the same CAIB exam on paper that you're now registering for as an online exam, you'll be charged a re-write fee of $195.

  • After we process your payment, you'll receive a unique candidate code via email. It can take up to 24 hours before this code is sent to you.
    YOU MUST HAVE YOUR CANDIDATE CODE IN ORDER TO BOOK AN ONLINE EXAM TIME. An exam time will only be reserved for you when you have your candidate code. 
  • Once you have received your candidate code, email the code to  and indicate that you would like to write the online exam. Please include your date and time preference in the email.
  • There is high demand for online CAIB exams, so please plan accordingly.
    DO NOT PHONE US AS NO EXAM TIMES WILL BE BOOKED, CHANGED OR DISCUSSED OVER THE PHONE.
  • You'll receive a reply to your email within 48 hours with the available exam dates and times. Choose an exam date and time most convenient for you, and reply to us via email with the exact date and time you want.
  • If you would like to change an exam time, we need 10 business days' notice to avoid the $75.00 deferral fee.
  • Please note we are changing our deferral policy, you can change up to 10 business days before your exam with no fee. If you change on or within 10 business days of the exam, you are subject to the $75 deferral fee. This is applies to all exams starting September 1st and onwards.

Please Note: You're responsible for completing the online exam registration fully and correctly. You're also responsible for correcting any registration errors.


WHEN YOU ATTEND AN EXAM...

BE ON TIME - IBABC RESERVES THE RIGHT TO REFUSE ANYONE WHO ARRIVES MORE THAN 15 MINUTES AFTER AN EXAM START TIME.

DO NOT BRING LARGE BAGS, PURSES, YOUR TEXTBOOK OR VALUABLES TO THE EXAM - THEY'RE NOT ALLOWED IN THE EXAM ROOM AND WE HAVE NOWHERE TO STORE THEM

DO NOT ARRIVE FOR YOUR EXAM MORE THAN 15 MINUTES IN ADVANCE

DO NOT BRING FAMILY OR FRIENDS WITH YOU AS OUR RECEPTION AREA CANNOT ACCOMMODATE THEM

NO FOOD, DRINK OR MOBILE DEVICES ARE ALLOWED IN THE EXAM ROOM.

THANKS FOR YOUR COOPERATION!


 
How do I pay for my CAIB exam/course/textbook?

We accept major credit cards (Visa, MasterCard and American Express), brokerage cheques, certified cheques and money orders.

Please Note: We don't take credit card payment over the phone, and we don't accept personal or post-dated cheques.

 
How often do the paper CAIB exams occur and where are they held?

Paper CAIB exams are offered on four dates a year in over 45 locations throughout B.C. These locations include but are not limited to:

  • Greater Vancouver (in Vancouver and Abbotsford only)
  • Campbell River
  • Cranbrook
  • Fort St. John
  • Kamloops
  • Kelowna
  • Nanaimo
  • Nelson
  • Prince George
  • Salmon Arm
  • Vernon
  • Victoria

2016-17 Paper CAIB 1-4 Exam Dates

Exam Year Exam Date Registration & Withdrawal Deadline
2017 February 8 January 6
2017 May 3 March 31
2017 September 20 August 18
2017 December 6  November 3
     
     

 

**Going forward, all CAIB exams will be held in colleges and universities. Level 3s will not be allowed to proctor CAIB paper exams. IBABC will coordinate all arrangements for the paper examinations.

How often do the CAIB online exams occur and where are they held?

The online CAIB exams have the same questions and format as the written exams.

Greater Vancouver: If you're located in Greater Vancouver, you must write your online CAIB 1, 2, 3 or 4 exam in our downtown Vancouver office.

These exams are held twice a day on Mondays, Tuesdays and Thursdays of each week at either 9:00AM or 12:45PM (9 people maximum per sitting). Our address is 1600-543 Granville Street, Vancouver. We're two blocks from the Granville and Waterfront Skytrain stations.

There is high demand for online CAIB exams, so please plan ahead!

To schedule your exam in our office, email Julie () and be sure to include your date and time preference (morning or afternoon).

**Starting January 2017- exam times will be 8:45AM and 12:30PM.

Outside Greater Vancouver: If you're located outside Greater Vancouver, you may write an online CAIB exam at any post-secondary or government institution that offers proctored computer-based exams. You must contact the college or university of your choice, fill in the proctor form available here, and send it to us for approval before registering for the exam.

For more information on writing a CAIB exam outside Greater Vancouver, click here.

You must register for an online exam first, and then email  for available exams dates and times.

Taking the Exam

 
What does the paper exam look like?

The paper exam is made up of short answer, definitions and multiple-choice questions. It must be completed in pen on paper. The allotted writing time is 3 ½ hours.

 
What does the online exam look like?

The online exam is made up of short-answer, definitions and multiple-choice questions for CAIB 1-3, and long-answer questions for CAIB 4. Students have 3 ½ hours to complete the exam.

 
What grade do I need to pass a CAIB exam?

A minimum grade of 60% is required to pass a CAIB exam.

 
What are my options for preparing for a CAIB exam?

Prepare to write your CAIB exams using one of our great educational tools! You can select from one of the following four CAIB study options to fit your budget and schedule:

Option 1: Textbook Only
$295 for IBABC Members* / $395 for Non-members (includes GST)

IBABC Member prices are only available to you if you are employed by a brokerage that pays annual membership fees to IBABC.

If you take the CAIB Textbook Only option, you get the following items:

  •  Hardcopy textbook
  •  Study guide
  •  Resource guide
  •  Practice exam.

Please Note: If you buy the Self Study option, you are NOT automatically enrolled in the next available paper exam sitting. You must register and pay separately for the final exam before the registration deadline. You can download the paper CAIB exam registration form here

Download the Free Exam Preparation Guide: CAIB 1 [240 KB], CAIB 2 [242 KB], CAIB 3 [244 KB], CAIB 4 [288 KB]

Option 2: Textbook + Online CAIB Exam Preparation Course
$344 for IBABC Members* / $494 for non- members per CAIB level

 Our Online CAIB Exam Preparation Courses are available to all CAIB students, and provide convenient and flexible study support. Get the online advantage with 12 weeks' access to:

  • Weekly study tips
  • Online discussion groups
  • Pre-recorded multi-media presentations
  • Progress quizzes and a practice exam
  • A course tutor.

If you've bought a textbook and want to register for an Online CAIB Exam Preparation Course, click here. To preview a sample of our online CAIB courses, click here. To purchase a textbook, click here.

Option 3 - Immersion Course
$995 per course for IBABC Members / $1065 per course for Non-members

A CAIB Immersion Course* is a five-day (Monday to Friday, 8:00 a.m. to 5:00 p.m.) intensive, instructor-lead course held in downtown Vancouver. You're automatically enrolled for the final exam at the end of the five days, and you write the exam on the following Wednesday. There are five CAIB Immersion Courses offered each year, and the tuition fee includes the following items:

  • Five days of classroom instruction
  • Supplementary course materials (resource guide and practice exam)
  • Hardcopy textbook
  • Final exam.

Benefit from our instructors' guidance and years of real-world experience. Gain the Immersion advantage! Check available course dates here and download the Immersion registration form here.

The registration form (PDF) can be submitted to us by fax 604-683-8497 or by email to .

The textbook will be sent to you in advance, and all students are required to read the entire textbook before the class starts. Be prepared for in-class discussion -- be sure to read the entire textbook in advance!

*Please Note: There is no Immersion Course for CAIB 1. Immersion Course registrations are accepted on a first-come, first-served basis. Course availability and seating capacity are limited, so early registration is recommended!

Option 4: Exam Only
$395 per exam for all students

If you don't need study materials and just want to challenge a CAIB exam, this option is for you. To register for a paper exam, click here.

 
What are the current editions of the CAIB textbooks?

A CAIB textbook costs $295 for members / $395 for non-members. To order a textbook, click here.

*You may only pay an IBABC Member price if you are employed by a brokerage that pays annual membership fees to IBABC.

Please see the table below for current editions:

CAIB Textbook Current Edition
CAIB 1 2011
CAIB 2 2010
CAIB 3 2013
CAIB 4

2012

 
Can I write more than one CAIB exam on the same day?

No, you're not permitted to write more than one CAIB exam on any given date. No exceptions!

This policy is in place due to the extremely high failure rate of people attempting more than a single exam in one day.

 
What if I've registered for a paper exam date but can't write on that day?

We understand that, on occasion, emergencies (i.e., illness or injury or a death in the family) occur or you're unable to prepare for the exam in the time you expected. If you need to change your exam date for any reason, you may defer it as long as we receive your request before the exam date passes. 

If you defer an exam prior to the registration deadline for the exam date in question, there's no cost for the deferral.
If you defer an exam after the registration deadline, a fee of $75 is applied. No exceptions!
This fee covers the cost of the exam, the space reserved for you at the venue and the personnel services that accompany the exam.

 
What if I have registered for an online exam date but can't 
write on that day?

You can change your exam date to up to 10 business days before your exam with no fee by emailing . If you change on or within 10 business days of the exam, you are subject to the $75.00 deferral fee.

 
How do I defer a paper exam?

If you're unable to write your exam as planned, we accept deferrals on the day of the exam, but you must fill in and send us a deferral form and payment of $75 by 4:30 p.m. on the day of your exam. You can submit the form to us by fax to 604-683-8497 or email to . Once the exam date has passed, deferral is no longer an option and an exam re-write fee of $195 will be applied. When deferring, you may choose one of the upcoming exam dates or choose to defer indefinitely by indicating 'TBA' in the "exam date" field on the form.

How do I defer an online exam?

An online exam deferral form must be sent via email to . Please indicate your current exam date and time, and the date you would like to defer it to or indicate 'To Be Announced'.

Deferrals are NOT taken over the phone. An exam date changed without at least ten business days notice is subject to an exam deferral fee of $75.

All deferrals must be received no later than 4:30 p.m. on the date the exam was scheduled for. 

If you defer an online CAIB exam, you can choose to defer it to a later date, depending on availability, or indicate 'To Be Announced', which will simply postpone your exam for up to a year from the original date of your registration.

Please note we are changing our deferral policy, you can change up to 10 business days before your exam with no fee. If you change on or within 10 business days of the exam, you are subject to the $75 deferral fee. This is applies to all exams starting September 1st and onwards.

Exams will expire after one year from the date you registered, unless you have contacted IBABC and made an arrangement for an extension.

 
What if I miss my paper/online exam and don't defer?

If you don't show up for an exam and do not defer on time, you forfeit the exam fee and are required to pay a rewrite fee of $195 when you register for another sitting.

After the Exam

 
What is the cost to re-write the paper/online CAIB exam?

If you don't pass a CAIB exam or miss the exam date without deferring, a fee of $195 is applicable for each re-write.

 
How soon after the paper exam will I receive my mark and where will it be available?

Results are available on our website about two (2) weeks after the exam is written. You may access your mark here with your student number, which is provided to you at the exam.

Mark cards will be mailed directly to you after all exams have been marked.

DO NOT PHONE US FOR YOUR EXAM MARK. DUE TO HIGH CALL VOLUMES, EXAM MARKS ARE NOT AVAILABLE BY PHONE.

 
How soon after the online exam will I receive my mark and where will it be available?

Online CAIB exam marks are available about ten (10) business days after the day you write the exam. The results are provided to you by direct email.

DO NOT PHONE US FOR YOUR EXAM MARK. DUE TO HIGH CALL VOLUMES, EXAM MARKS ARE NOT AVAILABLE BY PHONE.

 
How many times can I re-write a paper exam and how much will it cost each time?

The waiting period between paper CAIB exam re-writes is dictated by the number of times you've written the exam previously. A $195 fee applicable each time the exam is re-written.

You may write a paper CAIB exam up to three (3) times in a row on available exam dates without having to wait a prescribed time.

If you do not successfully pass a paper CAIB exam on your third attempt and you're writing it for licensing purposes, you must wait six (6) months before you're allowed to write the exam for a fourth time. This six month waiting period applies to each subsequent attempt after the fourth.

The six month waiting period is required by the Insurance Council of B.C. After a third attempt, Council does not recognize the results of any further online exam attempts made before a six month waiting period.

The six month waiting period is not a penalty. It's there to ensure that your knowledge at the time of testing is accurately measured.

 
How many times can I re-write an online CAIB exam and how much will it cost each time?

The waiting period between online CAIB exam re-writes is dictated by the number of times you have written the exam previously. A $195 fee applicable each time the exam is re-written.

You may write an online CAIB exam up to two (2) times on available exam dates without having to wait a prescribed time.

If you do not successfully pass an online CAIB exam on your second attempt, you must wait one (1) month before you're allowed to write the exam a third time.

If you do not successfully pass an online CAIB exam on your third attempt and you're writing it for licensing purposes, you must wait six (6) months before you're allowed to write the exam for a fourth time. This six month waiting period applies to each subsequent attempt after the fourth.

The six month waiting period is required by the Insurance Council of B.C. After a third attempt, Council does not recognize the results of any further paper exam attempts made before the six month waiting period.

The six month waiting period is not a penalty. It's there to ensure that your knowledge at the time of testing is accurately measured.       

 
What if I don't agree with my CAIB mark?

You can have your exam remarked by submitting your request within 5 business days after your mark is posted on our website. Please note that all exam papers with marks between 55% and 59% are automatically remarked, free of charge, in order to ensure the accuracy of the result. This second marking process is done before results are posted on our website.

 
How many education credits will I receive for writing a CAIB exam?

Completing a CAIB course will earn you Continuing Education credits towards your general insurance licence based on your exam mark, as follows:

Mark Credits Allotted
0 - 59 0 credits
60 - 100 8 hours of credit

 
How do I upgrade to a Level 2 license?

Once you've obtained a Level 1 license, you must successfully complete both CAIB 2 and CAIB 3 to upgrade to a Level 2 license. Please see the Insurance Council of B.C.'s website for further information.

 
How do I obtain my full CAIB designation?

In order to obtain your full CAIB designation, you must pass all four CAIB exams (i.e., CAIB 1-4).

Successful completion of the CAIB 1 exam allows you to become a Level 1 broker licensee, CAIB 1, 2 and 3 allow for Level 2 licensing and CAIB 1 to 4 allow for Level 3 licensing.

The Fundamentals of Insurance course can be used as an equivalent to CAIB 1 for licensing, but does not contribute towards the CAIB designation. CAIB exams can be written in any order you want, but we recommend you start with Level 1 and work your way up.


How do I maintain my CAIB designation?

To maintain and display the CAIB designation next to your name in print media – on your business cards, signature lines and so forth – you have to be employed by a brokerage that's an IBABC member in good standing.

If you're not employed by an IBABC-member brokerage and want to maintain and display your CAIB designation, you must purchase an annual Designation Affinity Program membership. For an IBABC Designation Affinity Program application/invoice, click here.

 
What other courses are available after I've graduated from CAIB?

The CPIB and CCIB designations are available to CAIB graduates. Please click on the appropriate designation to find out more information.

Contact

Have questions or comments about CAIB? Contact .

Please Note: Information contained in this document is subject to change without notice.