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Customer Care Representative - North Vancouver

Job Summary
  • Brokerage Name:
    Anonymous
  • Approximate Salary: Negotiable
  • Region: Lower Mainland
  • Country:
  • Category: Autoplan and Personal Lines
  • Position Type: Full-Time
  • Experience Level:
  • Education Level: Level One Licensee
  • Advertised: 10-01-2018
  • Closing Date: 25-01-2018
  • Job ID: 1578
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Duties:

  • Follow up calls with existing customers on insurance renewals.
  • Responds to customer requests and directs them to the appropriate department.
  • Provides customers with product and service information.
  • Completes call logs and reports.
  • Maintains and updates client information in the database.
  • Other administrative duties as assigned

Requirements:

  • Level 1 General Insurance Salesperson’s License in BC
  • Hands-on and knowledgeable with ICBC autoplan and other insurance related products
  • Effective and professional telephone communication skill
  • Telemarketing experience with strong renewals
  • Able to build positive rapport with different type of customers over the phone
  • Able to work different shifts on weekdays and weekends
  • Second language skills such Mandarin or Cantonese will be an asset

Compensation:

  • Competitive Hourly Wage plus Attractive Bonus for meeting targets
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