Customer Care Representative - North Vancouver
Autoplan and Personal Lines
Level One Licensee
Job ID: 1578
Follow up calls with existing customers on insurance renewals.
Responds to customer requests and directs them to the appropriate department.
Provides customers with product and service information.
Completes call logs and reports.
Maintains and updates client information in the database.
Other administrative duties as assigned
Level 1 General Insurance Salesperson’s License in BC
Hands-on and knowledgeable with ICBC autoplan and other insurance related products
Effective and professional telephone communication skill
Telemarketing experience with strong renewals
Able to build positive rapport with different type of customers over the phone
Able to work different shifts on weekdays and weekends
Second language skills such Mandarin or Cantonese will be an asset
Competitive Hourly Wage
Attractive Bonus for meeting targets
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