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Senior Customer Service Representative 3 - Kelowna

Job Summary
  • Brokerage Name:
    Interior Savings Insurance Services Inc.
  • Approximate Salary: Negotiable
  • Region: Thompson/Okanagan
  • Location: 103-595 KLO Rd, Kelowna, BC
  • Country:
  • Category: Other
  • Position Type: Full-Time
  • Experience Level:
  • Education Level: Level Three Licensee
  • Advertised: 29-01-2018
  • Closing Date: 27-02-2018
  • Job ID: 4585
  • Click here to find more jobs posted by this employer
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The Senior Customer Service Representative 3 supports Interior Savings’ vision by assisting the Branch Manager with developing and leading a professional client service team that is proactive in serving client needs and achieving branch objectives.

Interior Savings Insurance is a locally owned and operated insurance agency with 16 branches.

As a valued member of our Sales & Service team, you will experience a workplace that is diverse, stimulating and rewarding. Our interactions with one another and our clients are based on respect and integrity, making Interior Savings Insurance a great place to work and build your career.

We currently have an opening for a Full Time Senior Customer Service Representative 3 in our Mission branch location in Kelowna.

The Senior Customer Service Representative 3 supports Interior Savings’ vision by assisting the Branch Manager with developing and leading a professional client service team that is proactive in serving client needs and achieving branch objectives. You will also provide insurance services to clients, including but not limited to more complex transactions where required. Process client renewals and resolve potential problem renewals. Solicit, maintain and follow up on expiring client policies for cross-selling and account development purposes, and inform clients of upgrades on products and services. You will also perform other duties as assigned.

Education

  • Level 2 License
  • Completion of CAIB 1 or Fundamentals of Insurance and
  • Completion of CAIB 2 & 3
  • High school diploma/Grade 12

Experience/Knowledge

 

  • 3 - 5 years of job related experience in an insurance agency selling personal lines
  • 1 - 3 years of experience in a supervisory position
  • Strong working knowledge of personal, Autoplan, and commercial insurance services where required.

“For more information or to apply for this position please visit our website: www.interiorsavings.com.”

We thank all applicants for their interest and will contact short-listed candidates only. 

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