What kinds of jobs do brokers have?
Insurance brokers can work in a variety of positions. These positions
can cater to anyone, with any career ambitions—from the part-time
customer-service positions, to determined commercial producers.
Some typical positions in the industry include:
Entry-level customer service representative: Process basic insurance
transactions and auto insurance policies.
 Personal lines representative: Process more intricate insurance
contracts related to residential homes and personal belongings.
These contracts often include items such as residential and recreational
property, boats and other personal pleasure craft, and jewelry.
Personal lines representatives also work in the office, and need
to be supervised by a more senior broker.
Commercial lines representative: Process and manage insurance
accounts for businesses and commercial property. These brokers
can work both in and out of the office, and can complete their
work at the place of their client’s business. Commercial
lines representatives do not need to work under the supervision
of a senior broker.
Producer: Like commercial lines representatives, producers also
process and manage accounts for business and commercial property
lines. Producers are more concerned with acquiring new clients
for the brokerage, and generally deal in larger accounts. They
tend to work mostly outside of the office and often complete their
transactions at their client’s place of business.
Account executive: Sell commercial lines insurance and manage
relationships with large accounts. Most of their work is preformed
in the office.
Branch office manager: Manage and all activities within a branch
including operations, marketing, sales, and administration.
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