IBABC - Commercial Lines Seminars

Insurance Brokers Association of British Columbia

Commercial Lines Seminars

Additional Insureds – All You Need to Know -NEW- 3 Technical Credits Karen MacWilliam
In this seminar, you will take an in-depth look at how, when, and why to add additional insureds to client policies plus examine the legal and claims consequences of doing so. You will also examine the underwriting information required to understand the risks associated with adding additional insureds. And, you will examine the various certificates and endorsement forms involved and discuss appropriate risk mitigation strategies for you and your brokerage.
Who Should Attend: While this seminar is intended for Level 2 and 3 Commercial Lines brokers, it is also suitable for Level 1 brokers who are involved in issuing certificates and binders.
25 Mar 09	Victoria	Executive EuroStar Hotel (formerly the Holiday Inn)	9AM – NOON
7 Apr 09	Burnaby	Executive Hotel	9AM – NOON
15 Apr 09	Kelowna	Ramada Lodge	9AM – NOON

Advanced Commercial Lines Case Study 3 Technical Credits Edith Strauss
The focus of this full-day seminar will be an in-depth case study of a commercial risk involving a complete risk analysis, designing an insurance program addressing all exposures, and developing risk management recommendations. The case study will include identification of diverse property, business interruption, transportation, and liability exposures. This seminar provides an excellent opportunity for all brokers and other industry professionals to enhance and strengthen their working knowledge of commercial insurance.
Who Should Attend: This seminar will be of particular interest and benefit to intermediate and senior-level Commercial Lines brokers.
16 Jul 09	Burnaby	Executive Hotel	9AM – NOON

Commercial Liability Endorsements and Exclusions -NEW- 3 Technical Credits - Classroom 2 Technical Credits - Web Broadcast Krista Prockiw
This seminar will focus on the wording and effect of specific commercial liability endorsements and exclusions with reference to applicable case authority including a consideration of the intentional act exclusion, liability assumed under contract, as well as the effect of a general exclusion from liability provision.
Who Should Attend: All Commercial Lines brokers at all levels.
24 Feb 09	Burnaby	Executive Hotel	9AM – NOON
8 Apr 09	All Areas	Web Broadcast	10AM – NOON

Commercial Lines Producer Boot Camp -NEW- 6 Technical Credits Don Woode and David Keen
If you’re a junior to intermediate Commercial Lines producer, this all-day seminar has been specifically designed to help you improve your performance and results. The first half will focus on prospecting, portfolio management, and sales etiquette. Here, you will increase your awareness to opportunities, understand customer buying motives, and learn how to competition–proof your accounts. You'll also learn the essentials of prospecting, sales presentation do’s and don’ts, customer service techniques, and come to an understanding of what motivates a client to buy insurance. The second half will teach you how to review coverages and quotations with prospective or existing clients in a way that identifies specific exposures, educates them on the implications, and demonstrates how your quotation closes the coverage gaps. When used properly, this results in success in obtaining new accounts, retaining and expanding existing business, and reducing your exposure to E&O problems. This seminar is taught from a practical insurance industry perspective by retired insurance brokers who handled major accounts during their long careers. You should come prepared to actively participate in class discussion to take away ideas that can be readily applied in your everyday business activities.
Who Should Attend: While all Level 2 and 3 brokers will benefit from this seminar, this seminar is primarily intended for newer Commercial Lines producers.
29 Oct 09	Burnaby	Executive Hotel	9AM – 4PM
17 Nov 09	Victoria	Executive EuroStar Hotel (formerly the Holiday Inn)	9AM – 4PM

Commercial Property Wordings Boot Camp Sponsored by the Economical Insurance Group 6 Technical Credits Jo Anne Mitchell
Take a close look at commonly used commercial property wordings in this all-day, interactive workshop. Whether you’re a junior commercial lines broker or are more experienced, you’ll love this seminar. It will improve and/or refresh your working knowledge of the intricacies of commercial property wordings, including: Commercial Building, Equipment and Stock Form; Common exclusions including mould and terrorism; Endorsements, including flood and earthquake; Office Contents Form; Electronic Equipment Form; Installation Floaters; and Basic Business Interruption coverage. During this seminar you will undertake detailed case studies and group activities, all designed to enhance your learning experience and help you apply the information long after the seminar is completed.
Who Should Attend: While of primary of benefit to brokers who are new to Commercial Lines, more senior brokers will also benefit from this in-depth course.
3 Mar 09	Victoria	Executive EuroStar Hotel (formerly the Holiday Inn)	9AM – 4PM
4 Mar 09	Abbotsford	Ramada Inn	9AM – 4PM
5 Mar 09	Burnaby	Executive Hotel	9AM – 4PM
Construction Insurance, Part 1 – Construction Property Coverage 3 Technical Credits Glen MacRae
Take a detailed look at the coverage needs of suppliers, sub-contractors, and general contractors plus the various construction document forms that operate to define the nature and extent of insurance related exposures. Explore the operation of Installation Floaters and Builder’s Risk forms by testing the wordings against actual case study claims scenarios. Overall, this seminar will be a tremendous help for learning how to identify and apply the appropriate kinds of coverage for construction risks.
Who Should Attend: This seminar is intended for brokers at the junior to intermediate level of experience with commercial insurance.
16 Apr 09	Burnaby	Executive Hotel	9AM – NOON
14 May 09	Prince George	PG Civic Centre	9AM – NOON
8 Oct 09	Cranbrook	Heritage Inn	9AM – NOON
5 Nov 09	Abbotsford	Ramada Inn	9AM – NOON

Construction Insurance, Part 2 – Construction Liability Coverage 3 Technical Credits Glen MacRae
In this continuation from the morning’s ‘Part 1 – Construction Property Coverage’ seminar, you will explore construction liability coverage, including the relationship between the CGL, the Wrap-up liability policy, and the governing CCDC contracts that dictate the beneficiaries of coverage. You will undertake a detailed review of claims scenarios to see how various coverage and endorsements respond to different losses. You will also investigate the coverage dilemma created when the “New IBC CGL” for construction risks is applied.
Who Should Attend: This seminar is intended for brokerage and underwriting professionals who have one or more years experience in commercial liability insurance.
16 Apr 09	Burnaby	Executive Hotel	1PM – 4PM
14 May 09	Prince George	PG Civic Centre	1PM – 4PM
8 Oct 09	Cranbrook	Heritage Inn	1PM – 4PM
5 Nov 09	Abbotsford	Ramada Inn	1PM – 4PM

Equipment Breakdown – Exposures, Coverages, and Claims -NEW- 3 Technical Credits Clyde Nobbee, Axa Pacific Insurance Company
Boiler and Machinery (B&M) insurance covers many types of equipment breakdown. Knowing the primary types of equipment and risks covered is critical to understanding the unique needs of your clients. In this extensive seminar, undertake an analysis of B&M equipment types, including a 30 minute tour of a mechanical and electrical room, to identify equipment, exposures, inspection items, and repair costs. You will also take a good look at damages arising from real-life incidents; the application form with respects to insurance companies and boiler safety; reasons for equipment breakdown; perils covered by the Property Policy; exclusions of the Property coverage significant to B&M; common exclusions of both policies; how to fill the “gap" between both policies; how the B&M policy responds to damage; B&M policy exclusions, definitions and conditions; areas of overlap between both policies; indirect coverages; claims issues and expectations; common misconceptions, questions and factual responses; submission requirements; and more!
Who Should Attend: All Commercial Lines brokers.
28 Apr 09	Burnaby	Executive Hotel	9AM – NOON

The Intricacies of Strata Claims -NEW- 3 Technical Credits Evan Miles et al, Crawford and Company
Due to changes in the Strata Corporation Act and subsequent legal decisions, the issues of which insurer insures what and which party – the Strata Corporation or the Unit Owner – pays what deductible have become complex. In this half-day seminar, senior independent insurance adjuster professionals will give you a first-hand look at how claims for Strata Corporations are settled today in BC. The first half of the session will highlight current legislation and new case law plus the emerging challenges with coverage issues that brokers, claims practitioners, and insurers are all faced with. The second half will be an open forum to give you the opportunity to pose questions and discuss Strata Claims issues with the highly experienced presenters. This will assist you in better advising and servicing your Strata Corporation clients. It will also help you to understand and establish the relationships that are necessary between you, your insurers, and the adjusters when faced with such claims that usually seem simple on the surface but become complex once they are underway.
Who Should Attend: All Commercial Lines brokers, especially those dealing with Strata Corporation clients.
12 Feb 09	Burnaby	Executive Hotel	1PM – 4PM

The Ins and Outs of Business Interruption Insurance 6 Technical Credits Frank Tappin
This interactive, technical seminar, complete with workshops, will teach you all aspects of the Gross Earnings and Profits forms. Learn what to look for on an ‘income statement’ in order to establish amounts of insurance, as well as the basics of loss settlements and all other important features of the wordings.
Note: Please be sure to bring a calculator to this seminar.
Who Should Attend: This full-day seminar will benefit brokers, underwriters, adjusters and risk managers at all levels. It will also assist those preparing for the CAIB 2 examination.
12 May 09	Victoria	Executive EuroStar Hotel (formerly the Holiday Inn)	9AM – 4PM
14 May 09	Burnaby	Executive Hotel	9AM – 4PM
20 May 09	Kelowna	Ramada Lodge	9AM – 4PM

Loss Control for Commercial Risks -NEW- 3 Technical Credits Edith Strauss
Loss control helps reduce the frequency and severity of potential losses. The main purpose is to assist business owners in maintaining their insurability. Ultimately, loss control benefits both clients and brokerages by decreasing their loss ratios and increasing their profitability. In this seminar, you will learn how to identify common commercial hazards and how to communicate to and assist your commercial clients in creating and implementing an effective loss control program.
Who Should Attend: All Commercial Lines brokers at all levels.
16 Jul 09	Burnaby	Executive Hotel	1PM – 4PM

Making the Puzzle Pieces Fit – Designing Commercial Insurance Programs 3 Technical Credits Karen MacWilliam
In this seminar, you will discover practical yet powerful strategies and examples for designing commercial insurance programs. The topics covered include: matching coverage to identified risks; how much insurance is enough; selecting the deductible that works best for your client; package versus mono-line policies; fitting coverages together for a seamless fit; “Add-on” coverages for mature insurance programs; minimizing coverage gaps; and file auditing tips to make sure you’re not missing anything. You will discuss case studies and be involved in “hands-on” design of insurance programs.
Who Should Attend: This seminar is specifically intended for new and existing Level 2 Commercial Lines brokers.
17 Feb 09	Burnaby	Executive Hotel	9AM – NOON

Managing the Madness – Certificates of Insurance and Interim Insurance Documents 3 Technical Credits Karen MacWilliam
In this powerful new seminar, discuss the appropriate and inappropriate use of certificates of insurance, learn when to use them and when to use other types of documentation, and discover how to communicate effectively with certificate requesters, clients, and underwriters. In addition to discussing current case law regarding certificates of insurance, cover notes, binders and other interim and ancillary insurance documents, you will learn the secrets of achieving greater efficiency, minimizing paperwork, and managing customer expectations while receiving proven suggestions for controlling errors and omissions exposures. You’ll also receive tips for eliminating the use of certificates of insurance as much as possible and educating clients to harmonize the service relationship when it comes to paperwork.
Who Should Attend: While this seminar is intended for Level 2 and 3 brokers, it is also suitable for Level 1 licensees who are involved in issuing certificates and binders.
17 Feb 09	Burnaby	Executive Hotel	1PM – 4PM

Risk Recognition - Property 3 Technical Credits David Keen and Don Woode
Dramatically improve your commercial lines property risk analysis and risk presentation skills by diving in and exploring some case studies of major accounts. Take a detailed look at some intricate and unique property exposures found in large accounts and learn the appropriate measures needed to deal with them. This seminar is a fantastic guide on how to pre-underwrite and present complex commercial property risks for submission to insurers.
Who Should Attend: All Commercial Lines brokers.
2 Apr 09	Burnaby	Executive Hotel	9AM – NOON
7 Apr 09	Nanaimo	Coast Bastion Inn	9AM – NOON
Risk Recognition – Casualty 3 Technical Credits David Keen and Don Woode
Discover complex liability exposures inherent in large commercial accounts and the insurance solutions needed to solve them. Learn how to make suggestions to your clients for improving their risks and reducing their exposures to loss. Along the way, you will uncover numerous exposures and hazards, including manufacturers liability, contractors’ liability, products liability, host liquor liability, and much more.
Who Should Attend: Intermediate to senior Commercial Lines brokers.
2 Apr 09	Burnaby	Executive Hotel	1PM – 4PM
7 Apr 09	Nanaimo	Coast Bastion Inn	1PM – 4PM

To Infinity and Beyond – How to Enhance Your Technical Expertise -NEW- 3 Technical Credits Karen MacWilliam
In this exciting new seminar, you will focus on the types of knowledge and skills that you need to move from being “ordinary” to “extraordinary” -- through technical expertise. Learn what technical skills many brokers lack plus the what, how, when, and why of acquiring new technical skills to set you apart from the pack. You will also learn how to properly communicate technical information to clients, how to simplify the underwriting process, and how to add value as a claims advocate.
Who Should Attend: All Commercial Lines brokers.
25 Mar 09	Victoria	Executive EuroStar Hotel (formerly the Holiday Inn)	1PM – 4PM
7 Apr 09	Burnaby	Executive Hotel	1PM – 4PM
15 Apr 09	Kelowna	Ramada Lodge Hotel	1PM – 4PM

Use ‘COPE’ to Cope with Your Commercial Risks -NEW- 3 Technical Credits Val Urban, Axa Pacific Insurance Company
‘COPE’ is an acronym for the four main concerns of property and casualty underwriters: Construction, Occupancy, Protection and Exposure. An analysis of each of these categories is extremely important to your underwriters and no risk should ever be bound without first reviewing it’s vulnerability in each area. In this fantastic seminar, developed and co-sponsored by the Axa Pacific Insurance Company, you will learn how to assess commercial risks using the ‘COPE’ Survey Form. Along the way, you will also learn how to identify various classes of construction, explain the advantages and disadvantages of each class, enhance the quality of your risk submissions, understand and appreciate the hazards involved in customers’ operations while noting installed control measures, and explain the requirements for and benefits of ULC Certified Alarm Systems to your clients.
Who Should Attend: All Commercial Lines brokers at all levels.
28 Apr 09	Burnaby	Executive Hotel	1 PM – 4PM





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