FAQ
Frequently
Asked Questions - Continuing Education
What follows is a list of Frequently Asked Questions
that we receive from brokers regarding continuing education issues.
We invite you to contact IBABC
Continuing Education directly at (604) 606-8000 should you require
additional information.
How do I register for an IBABC seminar?
Simply visit Continuing
Education Seminars and, on the seminar listings page for your
area, click on the registration button provided.
How do I cancel my IBABC seminar registration?
You may cancel a seminar registration by contacting Dawne
Polak, Continuing Education Assistant, at (604) 606-8012 at
least twenty-four (24) hours in advance of the seminar you wish
to cancel out of. If you have already paid the seminar fee,
we will offer you a fee credit or full refund. Fee credits
may be granted for cancellations made on the day of a seminar but
only for substantiated medical emergencies. Fee credits or
refunds will only be provided within these guidelines.
Where are IBABC seminars held?
This information is provided in our Continuing
Education Seminars area.
How many continuing education credits do I need
to renew my general insurance license?
This information is provided on our Licensing Requirements page
in the Maintaining a
License section. Supporting information may also be found at
the Insurance
Council of B.C. website.
Can continuing education credits be carried forward?
Yes, some credits may be carried forward. This information is provided
on our Licensing Requirements page in the Maintaining
a License section. To calculate the exact amount of carry forward
credits you may be eligible for, visit the Insurance
Council of B.C. website and/or contact the Council's Education
Coordinator at (604) 688-0321.
What is the difference between technical
and professional continuing education credits?
Technical credits are given for seminars where the licensee’s
general insurance knowledge is improved, and includes courses that
enhance expertise in a particular insurance product.
Professional credits are granted for seminars where the objective
is to increase the licensee’s general business skills. Professional
seminars need not be insurance specific. Courses that could qualify
include management seminars, sales and marketing skills, and computer
development classes.
Please see the Insurance
Council of B.C. website for further details.
How many continuing education credits do I currently
have?
The IBABC Education Department can only tell you about the credits
you have received through our continuing education program. Please
contact Dawne Polak, Continuing
Education Assistant, at (604) 606-8012 should you require a personal
transcript. Please keep in mind that, as a licensee, you are responsible
for tracking your overall credits and courses for license renewal
purposes. We recommend that you keep a file dedicated to keeping
your continuing education course certificates and other proofs of
attendance. For a complete record of courses and seminars you have
taken prior to February 1, 2000, please contact the Insurance
Council of B.C. at (604) 688-0321.
How many continuing education credits will a course
offered by another education provider grant me?
The IBABC Education Department cannot comment on the amount and
type of continuing education credits granted by other education
providers. Please contact those providers for that information.
What proof does the IBABC provide for my having
attended one of your seminars?
To receive continuing education credits from an IBABC seminar, you
must sign in and out on the attendance sheets we provide
at our education events. Failure to do so will result in loss of
credits as these lists substantiate your attendance.
As for proof of attendance for you to take with you, the IBABC provides
personalized attendance certificates at the end of all our
continuing education seminars. If you do not receive a certificate
at one of our events, we always follow-up with one via courier /
mail for you, provided that you have signed in and out on the attendance
sheets provided.
Will IBABC seminars qualify me for Life C.E. credits?
Yes, some of our seminars qualify participants for both General
Insurance and Life C.E. credits! However, only our Professional-type
seminars (face-to-face or online) will qualify you for Life C.E.
credits. For a current listing of IBABC seminars in your area please
visit Continuing Education Seminars.
For online seminar listings, visit our Online
Learning Centre.
What type and how many continuing education credits
will your videotape seminars grant me?
All of our video tape seminars will provide you with technical
credits except for the four customer service videos, which may only
be rented by IBABC members. The customer service videos provide
professional credits. Each video seminar provides two (2)
hours of accreditation.Obtain information about our Video
Tape Seminars and download an order form from our video tape
library.
Can I receive continuing education credits from
attending IBABC Ward (i.e., Area) meetings?
Yes, as an IBABC member, it is possible to receive credits from
attending IBABC ward meetings. Keep in mind, however, that
IBABC ward meetings by themselves do not automatically qualify attendants
for continuing education credits. In order to qualify for education
credits, the area meeting must include bona fide educational
content. Please contact your local IBABC Area Director or Greg
Mansfield, Continuing Education Coordinator, at (604) 606-8007
for further information.
How do I register for the Autoplan Essentials
course?
The Autoplan Essentials course is provided by ICBC Education.
For related information, please contact them at (604) 661-6314.
How do I take the mandatory Duties and Responsibilities
of Nominees course for Level 3 Licensees?
In cooperation with the Insurance
Council of B.C., IBABC now offers Duties and Responsibilities
of Level 3 Licensees in British Columbia as an online course on
our Online Learning Centre. If
you have questions about registering for this online course, please
call IBABC Continuing Education at 604-606-8000. Otherwise, please
contact the Insurance
Council of B.C. at 604-688-0321 for further information regarding
this mandatory requirement.
Have additional questions or comments about IBABC's
education programs? Contact IBABC at (604) 606-8000.
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