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Writing a CAIB Exam Outside Metro Vancouver

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GENERAL INFORMATION

If you live outside Metro Vancouver, your CAIB exam must occur on a weekday (Monday through Friday, excluding statutory holidays) between 9:00 AM and 4:30 PM.

Payments for online exams are not transferable to paper exams, and vice versa.

HOW TO REGISTER FOR AN ONLINE CAIB EXAM

The fee for a first-time online CAIB exam is $395, including GST.

The fee for an online CAIB exam rewrite is $195, including GST.

To register for an online CAIB exam, please do the following two steps:

Step 1 – Book Your Exam Location

Book a date and time for your online CAIB exam at any college or university exam-centre near you. The following are some popular locations to help you:

If none of these locations work for you, please contact for recommendations.

Warning! You are responsible for booking your own exam location and for any fees the location charges for your exam sitting. Be sure to direct your questions about availability, cost and testing processes to the proctor at that location.

Warning! When you book your exam sitting, be sure to tell the proctor at that location that you are booking an online-exam sitting.

 
Ask the proctor at your chosen location to download and complete the Proctor Nomination & Policy Form. S/he should send it to us for approval by regular mail, courier, or as an email attachment (scanned PDF) at least three (3) business days before your chosen exam date. Our contact information is shown on the form.

Warning! Proctor Nomination Forms are only processed when we've been given at least three business days’ notice.

The three days’ notice gives us time to receive the form, verify your proctor's information, approve or disapprove him/her, notify the online-exam provider (Captus Press), and email your proctor a special proctor code.

Warning! A proctor code will only be sent to a valid business-email address that contains the proctor’s first name or initial, last name and the name of his/her place of employment. No Gmail or Hotmail addresses, please.

 
Step 2 – Register for Your Online Exam

Register for your online exam at the Online Registration Site (provided by Captus Press)at least three (3) business days before your chosen exam date.

Warning! Do NOT phone us to book your online exam. No exam times are booked, changed or discussed over the phone. No exceptions.



Warning! If you've previously written the CAIB exam that you’re currently registering for, select the “Rewrite” option. If you’re taking a rewrite exam but register for a regular exam, we will reject your registration.

Warning! If you pay for the online CAIB exam by cheque, it must be made payable to ‘Captus Press Inc.’ and mailed directly to the following address:

Captus Press Inc.
Units 14 & 15
1600 Steeles Ave West
Concord, Ontario L4K 4M2

Cheques sent to IBABC for the online CAIB exam will be returned to sender.

Once you're approved and you receive email confirmation that your payment has been processed, your exam date and time will be activated.

You'll then receive an examination candidate code by email. You must take this code to the exam location to be able to login and write it.

Warning! Your exam application will NOT be approved until both Steps 1 and 2, above, are properly completed. Due to high processing volumes, IBABC is NOT responsible for improper registrations and will NOT notify you about any registration errors or correct them for you. If you send us an incomplete or incorrect form it will be rejected, and you will be expected to re-submit the form with full and proper information. You MUST submit the Proctor Nomination Form and register for the exam online at least three (3) business days' before your chosen exam date and time. No exceptions!

Warning! You have one (1) year from the date you register to take the exam. Exam payments are only valid for one (1) year and are non-refundable past six (6) months from purchase. If more than a year passes and you still want to write the exam, you must pay another $195.


Warning! WHEN YOU ATTEND AN ONLINE EXAM…

 

  • Bring your candidate code and government-issued photo ID (valid driver’s licence, passport, citizenship card); your photo ID must be written in English so the proctor can confirm your identity
  • Be on time and respect IBABC’s rules and the exam location’s rules and policies.
  • Do NOT take family or friends with you.
  • Cheating on an exam isn’t worth it! If you sneak written reference materials or a mobile device into the exam room, access the internet (other than for the online exam), talk to another examinee or look at someone else’s exam, you’ll be immediately disqualified from the exam, barred from writing any exam for one (1) year, and have your actions reported to the Insurance Council of B.C. Council may sanction you up to and including suspension or cancellation of your insurance licence.

Warning! If you don’t show up for your exam and haven’t rescheduled or cancelled it before 4:30 p.m. on the exam day, you’ll lose the entire exam fee. If you still want to write the exam after that, you must pay a re-write fee of $195.

 

If you live outside Metro Vancouver and want to defer (reschedule) or cancel an online-exam booking…

Warning! You can defer or cancel your exam booking right up to the day of the exam, but to avoid paying us a $75 fee you must defer or cancel at least seven (7) days before the exam date.   

To defer your online-exam booking when it’s more than seven (7) days away

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to change your exam sitting.
  • Download and print the Proctor Nomination & Policy Form.
  • Indicate the new exam date and time on the form. If you don’t yet know the date you want to defer it to, indicate 'To Be Announced' on the form.
  • Send the completed form (scanned PDF) to .

To cancel your online-exam booking when it’s more than seven (7) days away

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to cancel your exam sitting.
  • Send an email message to to say you’re cancelling your exam. (You’ll receive a full refund of the exam fee.)

To defer your online-exam booking when it’s seven (7) days away or less

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to change your exam sitting.
  • Download and print the Proctor Nomination & Policy Form.
  • Indicate the new exam date and time on the form. If you don’t yet know the date you want to defer it to, indicate 'To Be Announced' on the form.
  • Send the completed form with your $75 deferral-fee payment via email (scanned PDF) to .

To cancel your online-exam booking when it’s seven (7) days away or less

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to cancel your exam sitting.
  • Send an email message to to say you’re cancelling your online exam. (You’ll receive a refund, less $75.)

Warning! Do NOT phone us to defer or cancel your online exam. We don’t book, change or discuss online exams over the phone. No exceptions.

 

Warning! An exam deferral or cancellation received later than 4:30 p.m. on the date the exam is scheduled for is treated as an expired registration. If you still want to write the exam after that, you must pay a re-write fee of $195.

 

Getting Your Online CAIB Exam Mark

When you write an online CAIB exam, your mark will be emailed directly to you about ten (10) business days after you write the exam.

Warning! Do NOT phone us to get your exam mark. Due to high call volumes, exam marks are NOT given out over the phone. 

All CAIB exams with marks between 55% and 59% are automatically remarked, free of charge, to ensure the accuracy of the result. This re-marking is done before marks are provided.

Warning! After you’ve written a CAIB exam, your mark is all that will be provided to you. You will NOT be given a copy of your marked exam or an opportunity to discuss your exam answers with anyone.

 

HOW TO REGISTER FOR A PAPER VERSION OF A CAIB EXAM

If you live outside Metro Vancouver and are not able to book a suitable location for an online CAIB exam, have a fee credit with IBABC for a previously-paid exam, or do not have access to a computer, you may write a paper version of the exam on one of the following dates:

Year Exam Date Registration Deadline
2019 May 8 April 1
2019 September 18 August 12
2019 December 4 October 28

The fee for a first-time paper CAIB exam is $395, including GST.

The fee for a paper CAIB exam rewrite is $195, including GST.

To register for a paper-exam sitting…

  • Download and complete the CAIB Registration Form. Send it to us via email, fax, post or courier. Our contact information is provided on the form.

Please allow up to two (2) business days for our office to receive and confirm your exam date and time.

Warning! You have one (1) year from the date you register to take the exam. Exam payments are only valid for one (1) year and are non-refundable past six (6) months from purchase. If more than a year passes and you still want to write the exam, you must pay another $395.


Warning! If you don’t show up for your exam and haven’t rescheduled or cancelled it before 4:30 p.m. on the exam day, you’ll lose the entire exam fee. If you still want to write the exam after that, you must pay a re-write fee of $195.

 

To defer (reschedule to a later date) or cancel a paper-exam booking…

Warning! You can defer or cancel your exam booking right up to the day of the exam, but to avoid paying us a $75 fee you must defer or cancel before the registration deadline.   

To defer your paper-exam booking…

  • Download and print a CAIB Registration Form.
  • Select the paper CAIB exam you’re deferring and indicate the original exam date you booked and the date you want to defer it to. If you don’t yet know the date you want to defer it to, indicate 'To Be Announced' on the form.
  • Send the completed form with your $75 deferral-fee payment via email (scanned PDF) to .

To cancel your paper-exam booking…

  • Download and print a CAIB Registration Form.
  • Select the paper CAIB exam you’re cancelling, and indicate the original exam date you booked.
  • Send an email message to to say you’re cancelling your online exam. (You’ll receive a refund, less $75.)

Warning! Do NOT phone us to defer or cancel your paper exam. We don’t book, change or discuss exams over the phone. No exceptions.

 Warning! All paper CAIB exams registered for as “To Be Announced” must be written by December 4, 2019. If you don’t write a paper exam by this date, you’ll lose your exam fee.


Warning! An exam deferral received later than 4:30 p.m. on the date the exam is scheduled for is treated as an expired registration. If you still want to write the exam after that, you must pay a re-write fee of $195.
 

Warning! WHEN YOU ATTEND A PAPER EXAM…

 

  • Bring your candidate code and government-issued photo ID (valid driver’s licence, passport, citizenship card); your photo ID must be written in English so the proctor can confirm your identity
  • Be on time and respect IBABC’s rules and the exam location’s rules and policies.
  • Do NOT take family or friends with you.
  • Cheating on an exam isn’t worth it! If you sneak written reference materials or a mobile device into the exam room, access the internet (other than for the online exam), talk to another examinee or look at someone else’s exam, you’ll be immediately disqualified from the exam, barred from writing any exam for one (1) year, and have your actions reported to the Insurance Council of B.C. Council may sanction you up to and including suspension or cancellation of your insurance licence.

Paper-exam Cancellation Policy

After the registration deadline, exam fees are non-refundable.


Getting Your Paper CAIB Exam Mark

When you write a paper CAIB exam, your mark will be posted on our website about two (2) weeks after you write the exam.

Your mark will also be sent to you in a personal email after all exams have been graded.

All exams with marks between 55% and 59% are automatically remarked, free of charge, to ensure the accuracy of the result. This re-marking is done before marks are provided.

To get your mark from a recent CAIB paper-exam date, have your student number handy (which was provided to you at the exam) and click here to access your mark.

Warning! Do NOT phone us to get your exam mark. Due to high call volumes, exam marks are NOT given out over the phone.
 

Warning! After you’ve written a CAIB exam, your mark is all that will be provided to you. You will NOT be given a copy of your marked exam or an opportunity to discuss your exam answers with anyone.

 

CONTACT

Do you have questions about CAIB that aren’t answered above? Contact Susan Coles at or 604-606-8004.


Warning! The information provided on this web page is subject to change without notice.