Farm-banner-image.jpg

CANADIAN ACCREDITED INSURANCE BROKER (CAIB) PROGRAM 

PAGE MAP / QUICK LINKS

INTRODUCTION

The Canadian Accredited Insurance Broker (CAIB) program is a national, professional designation program that's provided by the Insurance Brokers Association of Canada (IBAC). If you’re employed by an IBABC-member brokerage, completion of all four CAIB courses will earn you a CAIB designation.

Successful completion of the CAIB 1 course (or the Fundamentals of Insurance course) AND the Council Rules Course will qualify you for a Level 1 General Insurance Salesperson's License in British Columbia. This includes the ability to sell ICBC’s Autoplan.

The CAIB courses/exams can be done in any order, but we recommend you start with CAIB 1 and work your way up.

THE DIFFERENCE BETWEEN CAIB 1 AND FUNDAMENTALS OF INSURANCE

If you have little or no experience in the insurance industry, you should register in the Fundamentals of Insurance course because it’s for beginners.

If you already have some experience in the insurance industry, you should register in the CAIB 1 course because it’s more advanced. It also counts toward a CAIB designation, which Fundamentals does not.

Click here for a point-by-point comparison of CAIB 1 and Fundamentals of Insurance.

 

UPDATE

 

CAIB TEXTBOOKS

You should study from the current version of a CAIB textbook. The current editions of the CAIB textbooks are shown in the following table: 

CAIB Textbook Current Edition
CAIB 1 2011
CAIB 2 2010
CAIB 3 2013
CAIB 4

2012


Warning! If anyone tells you that
you can easily pass a CAIB exam by memorizing their study notes, please ignore them. The exams test for proper understanding of concepts, not just memorization. Be sure to study from a CAIB textbook.

The fee for each CAIB textbook is $295 for IBABC members and $395 for non-members, including GST.

Warning! You may only pay an IBABC-member price if you’re currently employed by a brokerage that’s a member in good standing of IBABC.
 

To order a CAIB textbook…

  • Download and complete the CAIB Registration Form. Send it to us as an email attachment (scanned PDF). Our contact information is shown on the form.

Biohazard SignCOVID-19 NOTICE: Due to the Coronavirus outbreak the IBABC office is currently closed, and we’re fulfilling textbook orders just once per week. Therefore, please expect some delay in receiving your text. Please also note that we’re not accommodating any textbook purchases/pickups from our office until further notice.

Warning! We don't take credit card payments over the phone, and we don't accept personal or post-dated cheques. All textbook sales are final – no refunds, no exceptions.

Warning! Unless you tell us otherwise, we’ll send your textbook to your brokerage address. If you’re employed by an IBABC-member brokerage and want your textbook sent to your home address, you must have your manager sign your registration form OR email us to confirm your employment. Otherwise your textbook will be sent to your brokerage.

STUDY OPTIONS

You can choose to study for a CAIB exam through one of the following five options to fit your budget and schedule:

Study Option 1 – Textbook Only

You can register for textbook-only at any time by simply ordering a CAIB textbook. Each textbook comes with a study guide, resource guide and practice exam.

The fee for each CAIB textbook is $295 for IBABC members and $395 for non-members, including GST.

Warning! You may only pay an IBABC-member price if you’re currently employed by a brokerage that’s a member in good standing of IBABC.

Click here for instructions on how to order a CAIB textbook.

There’s no time limit from ordering a textbook to challenging the exam. Just make sure you’re studying from the current version of a textbook.

Warning! When you enroll in the textbook-only option, you’re NOT automatically enrolled for an exam sitting. You must register and pay separately for the exam.

Click here for information on how to register for a CAIB exam.

BONUS! Download a free exam-preparation guide:


Study Option 2 – Textbook + Online CAIB Exam Preparation Course

Our Online CAIB Exam Preparation Courses are available to all CAIB students. They provide convenient and flexible study support.

The fee for each Online CAIB Exam Preparation Course is $49 + GST for IBABC members and $99 + GST for non-members.

For the fee you get 12 weeks' access to the following online-learning resources:

  • Weekly study schedule
  • Study tip videos
  • Pre-recorded multi-media presentations
  • Online discussion forum
  • Progress quizzes and a practice exam
  • Online flashcards
  • A course tutor, available through the forum and email.

Warning! You may only pay an IBABC-member price if you’re currently employed by a brokerage that’s a member in good standing of IBABC.


Warning! You must purchase the corresponding CAIB textbook before separately registering for an Online CAIB Exam Preparation Course.

Click here for instructions on how to order a CAIB textbook.

Click here to register for an Online CAIB Exam Preparation Course.

Click here to preview a sample of our Online CAIB Exam Preparation courses.


UPDATE

 

Study Option 3 – Immersion Course

Biohazard SignCOVID-19 NOTICE: Due to the Coronavirus outbreak, our CAIB Immersion courses are cancelled until further notice. For an alternative option, please click here for information on our Online CAIB Evening Classes.

 

A CAIB Immersion Course is a five-day, instructor-led class held in downtown Vancouver (Monday to Friday, 8:00 a.m. to 5:00 p.m.) Immersion students benefit from the instructor’s guidance and years of real-world experience.

The fee for a CAIB Immersion Course is $599 for IBABC members and $799 for non-members, including GST.

Warning! You may only pay an IBABC-member price if you’re currently employed by a brokerage that’s a member in good standing of IBABC.

For the fee you get:

  • Intensive classroom instruction
  • The textbook (mailed to you before the course starts)
  • Supplementary course materials (resource guide and practice exam with marker's guide­).

Immersion students must register and pay for the online exam separately (see below).

Warning! You’re required to read the entire textbook before the immersion course starts to be ready for in-class discussion.

Warning! CAIB Immersion Courses are NOT held at our office on Granville Street in Vancouver. After you have registered and your payment is processed, you’ll receive an email with all the class details within 2 – 3 business days. If you don’t receive that email, contact .

We offer several CAIB Immersion Courses each year. There’s no CAIB 1 Immersion Course.

To register for a CAIB Immersion Course…

Warning! Immersion course registrations are accepted on a first-come, first-served basis. Course availability and seating capacity are limited, so register early!

Warning! Other than Ensure Training and Education Ltd., IBABC does NOT endorse and is NOT affiliated with any private institutions that offer insurance education. You should research education providers carefully to make sure you get the best education possible. 


Study Option 4 – Online Evening Classes

If you’re unable to attend a week-long CAIB Immersion course in downtown Vancouver, our Online CAIB Classes are an excellent alternative.

In partnership with Ensure Training and Education Ltd., IBABC is now offering the following online evening classes for CAIB:

CAIB Year Registration Deadline Course Dates Course Times
3 2020 September 11 September 23 - November 25 Wednesdays, 6:00 - 8:30PM
         
         

Please Note: Online classes for CAIB 1 are not available. Each online CAIB class requires at least 7 students registered to proceed.

These online classes are designed to maximize student success by appealing to various learning styles, and they include the following components:    

  • Weekly live classes in a virtual classroom with a facilitator and other students. This environment promotes active listening so that you focus on the facilitator and in-class activities to better understand key concepts.
  • In-class polls and quizzes to help the facilitator assess how well concepts are being grasped without singling out individual students. The polls show the facilitator the concepts that must be further elaborated on, and learning is improved in that moment.
  • Study notes for you to print and use during class for following along, completing activities, and writing your own notes.
  • Flashcards are provided in a student portal for every chapter. Studies show that flashcards are one of the best tools for memorizing facts and concepts.
  • All classes are recorded and posted in the student portal in case you miss a class. The recordings are also excellent study and review tools.
  • Online practice quizzes, mid-term exams, and final practice exams so you can check your understanding of concepts and better prepare for the final exam. [Please Note: These practice quizzes and exams are only used to measure your learning and concept mastery; they do not take the place of the final exam.]

These courses come with a success guarantee – if you don’t pass your CAIB exam after completing the course, you’re welcome to take the course again at no charge. You must have written the exam within one (1) month of completing the course, however, and you must pay the exam re-write fee.

The fee for the Online CAIB Classes is $879 for IBABC members and $979 for non-members, including GST.

Warning! You may only pay an IBABC-member price if you’re currently employed by a brokerage that’s a member in good standing of IBABC.

 

For the fee you get:

  • The online classes
  • The textbook (mailed to you before the course starts)
  • Student-portal access to all learning tools.

If you already have a current version of the textbook, we’ll deduct the textbook fee ($295 for members, $395 for non-members) from your online-classes fee.

Your final exam is NOT included in these fees; the exam must be registered and paid for separately.

To register for an online CAIB class, download and complete the CAIB Registration Form and send it to us as an email attachment (PDF file). Our contact information is provided on the form.

Click here for CAIB exam information and registration.


Study Option 5 – Exam Only

If you don't need study materials and just want to challenge a CAIB exam, this option is for you. 

The fee for first-time CAIB exam-only is $395, including GST.

The fee for all CAIB exam re-writes is $195, including GST.

Warning! If anyone tells you that you can easily pass a CAIB exam by memorizing their study notes, ignore them. The exams test for proper understanding of concepts, not just memorization. Be sure to study from a CAIB textbook.

Click here for CAIB exam information and registration.

UPDATE




CAIB EXAMS

Biohazard SignCOVID-19 NOTICE: Due to the Coronavirus outbreak the IBABC office is currently closed, and we have changed our examination processes. Please read the following information closely.

A CAIB exam is written online.

The CAIB 1, 2 and 3 exams are made up of multiple-choice, definitions and short-answer questions.
The CAIB 4 exam is made up of long-answer questions.

You have 3½ hours to complete a CAIB exam.

A minimum grade of 60% is required to pass a CAIB exam.

The fee for a first-time online CAIB exam is $395, including GST.

The fee for an online CAIB exam rewrite is $195, including GST.

Biohazard SignCOVID-19 NOTICE: Until further notice, we're not offering exam sittings in our downtown Vancouver office. If you’re currently registered for an exam in our office and have not yet deferred or cancelled your booking, please contact Susan Coles () to arrange for a one-time exam deferral or cancellation at no charge.

Warning! Each time you challenge a CAIB exam again after the first time you write it, for it to be treated as a "rewrite" you must register for it again within one (1) year from the last time you wrote it. All other exams are treated as “first-time” exams and are priced accordingly.

Warning! Due to extremely high failure rates, registrations for writing more than one CAIB exam on the same day are NOT permitted. No exceptions.

 

Online CAIB Exams

If you're currently working at an insurance brokerage in B.C. ... 

You’ll write your online CAIB exam at one of the following locations:

  • Educational institution -- accredited college or university
  • Government location – Service Canada, BC Services office or government exam centre
  • Your brokerage office (when the above options are not available to you).

If you’re not currently working at an insurance brokerage …

You’ll write your online CAIB exam at one of the following locations:

  • Educational institution -- accredited college or university
  • Government location – Service Canada, BC Services office or government exam centre
  • The brokerage office of an available Level 3 licensee (see 'Step 1 - Nominate Your Proctor,' below).

Biohazard SignIf none of these options are available to you, we're unfortunately unable to meet your examination need at this time. Please do NOT contact insurance brokerages at random to ask them to proctor your exam. Brokerages are very busy, and proctoring is NOT a service they're offering to the general public.

To arrange your exam sitting…

Biohazard SignCOVID-19 NOTICE: If you have any symptoms of the disease – headache, fever, cough, shortness of breath – or have come into contact with someone who has any of these symptoms, we urge you to delay or defer your exam sitting to a later date. Please contact Susan Coles () to arrange for a one-time exam deferral or cancellation at no charge.

Step 1 – Nominate Your Proctor

You must nominate and pay (if fees apply) for your own exam proctor:

  • If you’re writing the exam at an educational institution or government office, only the following people are accepted as exam proctors:
    • Education professionals currently employed with an accredited university or college
    • Government administrators.
  • If you’re writing the exam at your brokerage office, only an active Level 3 licensee may proctor your exam.
  • If you're having difficulty finding a proctor, click here for a list of available Level 3 licensees in various areas (fees may apply).

Please ask your nominated proctor to download, carefully read and complete the CAIB Exam Proctor Nomination & Policy Form. S/he should send it to us for approval as an email attachment (scanned PDF) at least three (3) business days before your chosen exam date. Our contact information is shown on the form.

Warning! Proctor Nomination Forms are only processed when we've been given at least three (3) business days’ notice.

 The three days’ notice gives us time to receive the form, verify your proctor's information, approve or disapprove him/her, notify the online-exam provider (Captus Press), and email your proctor a special proctor code.

Warning! A proctor code will only be sent to a valid business-email address that contains the proctor’s first name or initial, last name and the name of his/her place of employment. No Gmail or Hotmail addresses, please. 

Step 2 – Register for Your Online Exam

Register for your online exam at the Online Registration Site (provided by Captus Press) at least three (3) business days before your chosen exam date.

Warning! Do NOT phone us to book your online exam. No exam times are booked, changed or discussed over the phone. No exceptions.



Warning! If you've previously written the CAIB exam that you’re currently registering for, select the “Rewrite” option. If you’re taking a rewrite exam but register for a regular exam, we will reject your registration.

Warning! If you pay for the online CAIB exam by cheque, it must be made payable to ‘Captus Press Inc.’ and mailed directly to the following address:

Captus Press Inc.
Units 14 & 15
1600 Steeles Ave West
Concord, Ontario L4K 4M2

Cheques sent to IBABC for the online CAIB exam will be returned to sender.

Once you're approved and you receive email confirmation that your payment has been processed, your exam date and time will be activated.

You'll then receive an examination candidate code by email. You must take this code to the exam location to be able to login and write it.

Warning! Your exam application will NOT be approved until both Steps 1 and 2, above, are properly completed. Due to high processing volumes, IBABC is NOT responsible for improper registrations and will NOT notify you about any registration errors or correct them for you. If you send us an incomplete or incorrect form it will be rejected, and you will be expected to re-submit the form with full and proper information. You MUST submit the Proctor Nomination Form and register for the exam online at least three (3) business days' before your chosen exam date and time. No exceptions!

Warning! You have one (1) year from the date you register to take the exam. Exam payments are only valid for one (1) year and are non-refundable past six (6) months from purchase. If more than a year passes and you still want to write the exam, you must pay another $195.

Warning! WHEN YOU ATTEND AN EXAM AT AN EDUCATIONAL INSTITUTION OR GOVERNMENT OFFICE…

 

  • Take your candidate code and government-issued photo ID (valid driver’s licence, passport, citizenship card); your photo ID must be written in English so the proctor can confirm your identity.
  • Be on time and respect the exam location’s rules and policies.
  • Do NOT take family or friends with you.
  • Cheating on an exam isn’t worth it! If you sneak written reference materials or a mobile device into the exam room, access the internet (other than for the online exam), talk to another examinee or look at someone else’s exam, you’ll be immediately disqualified from the exam, barred from writing any exam for one (1) year, and have your actions reported to the Insurance Council of B.C. 

Warning! WHEN YOU WRITE AN EXAM AT A BROKERAGE OFFICE… 

 

  • The computer you use should be located in a quiet room that isolates you from others, except your proctor. The computer you use should have a high-speed internet connection and an up-to-date web browser to login with and write the exam.
  • Be sure to have your exam candidate code with you.
  • Be on time. IBABC reserves the right to refuse an exam submission to anyone who started the exam more than 15 minutes after the assigned start time.
  • Cheating on an exam isn’t worth it! If you sneak written reference materials or a mobile device into the exam room, access the internet (other than for the online exam), talk to another examinee or look at someone else’s exam, you’ll be immediately disqualified from the exam, barred from writing any exam for one (1) year, and have your actions reported to the Insurance Council of B.C. 

Warning! If you don’t show up or write your exam and haven’t rescheduled or cancelled it before 4:30 p.m. on the exam day, you’ll lose the entire exam fee. If you still want to write the exam after that, you must pay a re-write fee of $195.


If you want to defer (reschedule to a later date) or cancel an online-exam booking…

Warning! You can defer or cancel your exam booking right up to the day of the exam, but to avoid paying us a $75 fee you must defer or cancel at least seven (7) days before the exam date. 

 

To defer your online-exam booking when it’s more than seven (7) days away

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to change your exam sitting.
  • Download and print the CAIB Exam Proctor Nomination & Policy Form.
  • Indicate the new exam date and time on the form. If you don’t yet know the date you want to defer it to, indicate 'To Be Announced' on the form.
  • Send the completed form (scanned PDF) to .

To cancel your online-exam booking when it’s more than seven (7) days away

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to cancel your exam sitting.
  • Send an email message to  to say you’re cancelling your exam. (You’ll receive a full refund of the exam fee.)

To defer your online-exam booking when it’s seven (7) days away or less

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to change your exam sitting.
  • Download and print the CAIB Exam Proctor Nomination & Policy Form.
  • Indicate the new exam date and time on the form. If you don’t yet know the date you want to defer it to, indicate 'To Be Announced' on the form.
  • Send the completed form with your $75 deferral-fee payment via email (scanned PDF) to .

To cancel your online-exam booking when it’s seven (7) days away or less

  • Contact the exam location (post-secondary or government institution) you booked and tell them you want to cancel your exam sitting.
  • Send an email message to  to say you’re cancelling your online exam. (You’ll receive a refund, less $75.)

Warning! Do NOT phone us to defer or cancel your online exam. We don’t book, change or discuss online exams over the phone. No exceptions.

 

Warning! An exam deferral or cancellation received later than 4:30 p.m. on the date the exam is scheduled for is treated as an expired registration. If you still want to write the exam after that, you must pay a re-write fee of $195.

 

Paper CAIB Exams

Warning! Paper CAIB exams are no longer available. CAIB exams are written online.

 

 

AFTER A CAIB EXAM

Getting Your CAIB Exam Mark 

When you write an online CAIB exam, your mark will be emailed directly to you about ten (10) business days after you write the exam.

Warning! Do NOT phone us to get your exam mark. Due to high call volumes, exam marks are NOT given out over the phone. 

All CAIB exams with marks between 55% and 59% are automatically remarked, free of charge, to ensure the accuracy of the result. This re-marking is done before marks are provided.

Warning! After you’ve written a CAIB exam, your mark is all that will be provided to you. You will NOT be given a copy of your marked exam or an opportunity to discuss your exam answers with anyone. 

 
Rewriting a CAIB Exam

If you don’t pass a CAIB exam, you’re welcome to rewrite it.

Each time you rewrite a CAIB exam you must pay a fee of $195.

Warning! Each time you challenge a CAIB exam again after the first time you write it, for it to be treated as a "rewrite" you must register for it again within one (1) year from the last time you wrote it. All other exams are treated as “first-time” exams and are priced accordingly.

Warning! CAIB exam rewrites are subject to waiting periods, which depend on the number of times you've previously written the exam:

For your second attempt, you may rewrite immediately (i.e., no waiting period).

For your third attempt, you must wait at least one (1) month after your second attempt.

For your fourth attempt and all other attempts after that, you must wait at least six (6) months after your last attempt.

Waiting periods are NOT wiped clean at the end of a calendar year. If you fail a third attempt on November 15th, for example, you still have to wait until May 15th (six months) to write a fourth time.

The waiting periods are not penalties. They ensure that your knowledge at the time of testing is accurately measured.


Challenging a CAIB-exam Mark

All CAIB exams with marks between 55% and 59% are automatically remarked, free of charge, to ensure the accuracy of the results. This re-marking is done before marks are provided.

If you believe your exam mark is inaccurate, you can challenge the result by having your exam re-marked. To have your exam re-marked you must submit your request within five (5) business days after your mark is provided to you.

Warning! After you’ve written a CAIB exam or had your exam re-marked, your mark is all that will be provided to you. You will NOT be given a copy of your marked exam or an opportunity to discuss your exam answers with anyone.


Continuing Education Credits

If you’re currently licensed in B.C., successful completion of a CAIB course will qualify you for continuing education (CE) credits towards your general-insurance licence, as follows: 

CAIB Exam Mark CE Credits
0 - 59 0
60 - 100 8

CAIB LICENSING QUALIFICATIONS

Level 1 Licensing Qualification

If you have successfully completed CAIB 1 (or Fundamentals of Insurance), you must also complete the online Council Rules Course to qualify for a Level 1 licence in British Columbia (unless you qualify under the Reactivation Provision in Council Rule 2(19)). 

Click here for more information about Rules Course requirements on the Insurance Council of B.C.’s website.

Warning! If you’re a new licensing applicant, neither CAIB 1 nor the Council Rules Course will qualify you for CE credits.


Level 2 Licensing Qualification

After you've obtained a Level 1 license, you must successfully complete both CAIB 2 and CAIB 3 to upgrade to a Level 2 license.

Level 3 Licensing Qualification

After you've obtained a Level 2 license, you must successfully complete CAIB 4 to upgrade to a Level 3 license.

Warning! For information about the licensing process, please visit the Insurance Council of B.C.'s website.

 

THE CAIB DESIGNATION

To obtain your CAIB designation, you must pass all four CAIB exams – CAIBs 1, 2, 3 and 4.

To maintain and display the CAIB designation next to your name in print – on your business cards, in your signature lines and so forth – you must be employed by a brokerage that's an IBABC member in good standing.

If you're not employed by an IBABC-member brokerage and want to maintain and display your CAIB designation, you must purchase an annual Designation Affinity Program membership.

Click here to download and print a Designation Affinity Program Application/Invoice.

CAIB-GRADUATE COURSES

If you’ve completed all four CAIB courses and are interested in obtaining a higher designation, we recommend you enroll in the Canadian Professional Insurance Broker (CPIB) program.

CONTACT

Do you have questions about CAIB that aren’t answered above? Contact Susan Coles at or 604-606-8004.


Warning! The information provided on this web page is subject to change without notice.