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Senior Claims Advisor

Job Summary
  • Brokerage Name:
    BFL Canada Insurance Services Inc.
  • Approximate Salary: Negotiable
  • Region: Lower Mainland
  • Location: 200-1177 West Hastings Street, Vancouver, BC
  • Country:
  • Category: Claims Supervisor
  • Position Type: Full-Time
  • Experience Level:
  • Education Level: Level Two Licensee
  • Advertised: 17-01-2018
  • Closing Date: 30-01-2018
  • Job ID: 4529
  • Click here to find more jobs posted by this employer
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BFL CANADA is a leading employee-owned and operated commercial insurance brokerage and consulting services firm in 12 cities across Canada. The key to our success has always been our passionate and engaged team, now



  • Upon notification of a new claim, reviews the relevant policy, gathers all necessary facts and information, and contacts the insurer.
  • Conducts analysis of claims and coverage in order to provide effective solutions to coverage issues.
  • Provides technical expertise to clients regarding claims coverage.
  • Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims.
  • Builds and maintains excellent working relationships with adjusters and insurers and solicitors.
  • Negotiates payments and reimbursements with the insurers on the client’s behalf.
  • Liaises with the Accounting department to ensure proper settlement of claims.
  • Provides assistance, mentorship and support to other members of the Claims team.
  • Participates in presentation to prospective clients and/or associations, as needed.
  • Maintains current and accurate files and documentation for each claim on EPIC.
  • Prepares claims reports as required



    • Minimum 10 years claims experience, preferably in construction, professional liability and commercial insurance. Experience in transportation, and marine an asset.
    • University degree or professional insurance designation in claims
    • Level 2 license or applicable provincial license requirements
    • Experience with higher value and complex claims
    • Excellent technical knowledge, attention to detail and precision
    • Exemplary analytical and problem solving skills
    • Proven ability to work collaboratively and professionally with clients, team members and others within the organization
    • Strong verbal and written communication skills
    • Effective time management and organizational skills
    • Client centric and service oriented perspective
    • Ability to work calmly under pressure
    • Good knowledge of Microsoft Word, Excel and EPIC

Reports to: Vice President Claims 


  • You will be working in a thriving, progressive and well-established insurance brokerage company
  • Competitive salary, group insurance benefits, and RRSP matching plans from your first day
  • A culture that encourages and supports continued education

Let’s make a difference together: please forward your resume in a PDF format to and specify in the email subject this job title and the location, so we can learn more about you.

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