Personal Lines and Autoplan Advisor is a key member of our Downtown office team. The Personal Lines and Autoplan Advisor will be responsible for assisting Autoplan and Personal Lines clientele.
The Personal Lines and Autoplan Advisor’s primary focus is to provide front-line customer service of Personal Lines and Autoplan policies and take responsibility for the retention and account development of existing clients, quote and place new business as required.
Specific Responsibilities Include:
- Servicing on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct are calls and process renewals
- Sell new policies/writing new business to existing or new clients, retain existing book of business in an effort to grow book of business
- Issue invoices and follow-up with clients to collect payment
- Innovative in generating sale leads through new avenues as well as existing resources
- Contact Underwriters and Adjusters to discuss guidelines and policy
- Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and renew renewals
- Keep current on underwriting rules and workflow processes
- Actively participate in training initiatives
- High School and/or Post Secondary Education
- Minimum Level 1 License but Level 2 License is preferred
- Minimum 1 years of Autoplan and Personal Lines experience
- Strong customer focus and administration skills
- Demonstrated ability to handle multiple priorities successfully and strong organizational skills
- Must be able to work as part of a team as well as independently in a competitive industry and be committed to superior customer service
- Experience with TAM and/ or CompuQuote is an asset, but training will be provided
- Must be proficient in MS Office tools and have the ability to learn and work within insurance management systems
- Available to work evening or /and weekend shifts
Who We Are:
InsureBC is one of the largest insurance brokerage groups in BC. For more than 35 years, we have been delivering top-quality insurance expertise and services to our valued customers. With the head office in Vancouver and over 90 offices within BC and around the world, you can find our offices in every corner of the city. As we continue to grow our company and our markets, find out how you can grow your career with us.
Grow with us:
At InsureBC, we understand that our strength comes from our skilled and dedicated employees and we work hard to support their ongoing professional development. We offer a number of training programs and development opportunities to support each of our employees in their pursuit of career advancement and growth.
At InsureBC, our values are at the core of everything we do. Customer satisfaction comes first, and we are proud of our commitment to excellence, which allows us to efficiently deliver quality services and products to our customers.
Please email your resume along with the name of the position you are applying for to .