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EPIC Implementation Coordinator

Job Summary
  • Brokerage Name:
    BFL Canada Insurance Services Inc.
  • Approximate Salary: Negotiable
  • Region: Lower Mainland
  • Location: 200-1177 West Hastings Street, Vancouver, BC
  • Country:
  • Category: Other
  • Position Type: Full-Time
  • Experience Level:
  • Education Level: Trainee
  • Advertised: 09-03-2018
  • Closing Date: 22-03-2018
  • Job ID: 4462
  • Click here to find more jobs posted by this employer
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BFL CANADA is a leading employee-owned and operated commercial insurance brokerage and consulting services firm in 12 cities across Canada.

BFL CANADA is looking for a full time, Permanent, EPIC Implementation Coordinator!

Duties and Responsibilities:

  • Participate in quality control, end user testing and user acceptance to ensure that solutions meet both business requirements and technical requirements, including performance, maintainability and stability
  • Participate in business and technology meetings to fully understand their needs, consult and work within the team to deliver appropriate quality solutions and services in a timely and efficient manner
  • Review and analyze organizational needs and goals to determine future impacts to applications and systems
  • Train users on the use of BFL’s ECAT (EPIC Custom Application Tool) including input, output documents and workflows.
  • Review the work and usage done in ECAT by users to confirm accuracy and work flow are being adhered to


Position Requirements:

  • Required to have minimum 3 years of experience in the Commercial brokerage insurance industry– Insurance License is preferred but not required
  • In-depth, hands-on knowledge of and experience with, Applied System’s EPIC broker management system a requirement
  • Proficient in providing ECAT training to end users
  • Ability to work on projects and project deliverables as required
  • Highly developed interpersonal, communication, organizational and time-management skills
  • Highly developed analytical and problem solving skills
  • Experience working in a team-oriented, collaborative environment
  • A team player able to communicate effectively with a national team
  • Ability to work well with others throughout the organization
  • Excellent multi-tasking skills with the ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to work independently and follow instructions with minimal supervision
  • Ability to absorb new ideas and concepts quickly
  • Excellent written, oral and interpersonal skills
  • Advanced knowledge of Microsoft Word & Excel with good working knowledge of other Microsoft products

Reports to Vice President, Business Processes




  • You will be working in a thriving, progressive and well-established insurance brokerage company
  • Competitive salary, group insurance benefits, and RRSP matching plans from your first day
  • A culture that encourages and supports continued education

Let’s make a difference together: please forward your resume in a PDF format to and specify in the email subject this job title and the location, so we can learn more about you.

Let’s stay in touch: follow us on LinkedIn to see what we are up to and check out our other job openings.

Learn more about us on our website:


How to Apply: send resume and cover letter to:




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