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Level I - CSR - Range $45,000 - $75,000+ - Learning Opportunity

Job Summary
  • Brokerage Name:
    John Fleming Insurance Agency
  • Approximate Salary: Negotiable
  • Region: Lower Mainland
  • Location: 6694 Hastings Street, Burnaby, BC
  • Country:
  • Category: Personal Lines Assistant
  • Position Type: Any
  • Experience Level:
  • Education Level: Level One Licensee
  • Advertised: 13-09-2021
  • Closing Date: 19-09-2021
  • Job ID: 5823
  • Click here to find more jobs posted by this employer
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Great opportunity for a autoplan broker to start learning personal and commercial lines! ICBC will soon be doing online renewals . Take the next step in your career.  Full time or part time available.  No late nights or sundays.

Attention ICBC Agents:

ICBC is soon going to online renewals.

Rare Opportunity to learn personal and commercial lines from the ground up! 

As a CSR, learn techniques on how to quote and talk to clients, and best practices on how policies are handled. Learn effective  customer service techniques on ways to minimize or eliminate client issues and enhance the customer service experience. 

Don't wait for middle management to promote you

Promote yourself using the guided levels below. 

Its not how long you've been a broker, its what you know, how hard you work,  and how you apply yourself while offering superior customer service to clients.  You've learned time management, follow checklist and prioritization and spend the time to get the work done.


No supervisor, no manager.

Everyone gets treated equal 

Report to and learn directly from the owner.


Salaried Full time Positions 


$45,000 CSR   (Level 1) Base start out salary. Start learning how to quote home insurance, take claims info,  BMS quoting / learn about insurer portals,  how files are handled, endorsements,  abeyances. Learn about how commercial files are handled, renewals, endorsements , invoicing and sending policies to customers following brokerage best procedure , practices and checklists. 


$50,000. CSR  (Level 1 or 2 ) You now know how to quote all types of home insurance correctly, complete applications and renewals / endorsements  , use insurer portals / BMS quoting and discuss basic coverage points with customers. You can now handle both personal and commercial processing files properly and send customers applications to sign send back and send to insurers to place coverage.


$55,000.  Account executive I ( level 2 )  You can now remarket , renew  / Quote / Bind / Issue home insurance policies to customers all on your own without supervision following brokerage best procedures and practices.  You retain at least 95% of the split  you manage and can now handle more complicated questions from customers and deal directly with customers on claims.  You can  set up and send commercial submissions and send off to insurers following up on quotes in a timely manner.


$60,000 Account executive II  (level 2 )  Account executive I -  In addition to the above, you now can quote bind and issue small commercial policies under $2500 in premium.  You can discuss basic coverage points with customers. 


$65,000 Account executive III ( level 2 ) Account executive II - Now you have the experience and knowledge to build upon all you have learnt above and handle commercial policies and discuss all points with customers.


$70,000.+ Account Executive IV  ( level 2 ) . Account executive III  - You now have your own growing book of business (min. $200,000 P&C premium (50/50 commission split)) with your own contacts, friends and family and you also work full time in the office as an account executive. You are busy working hard and making over $100K per year servicing both house clients and your own book on your own time.


$75,000.+ Junior partner - satellite office. For those that have demonstrated exceptional work ethic and have the skillset and desire to be a brokerage owner, opportunity is there for a joint venture. 



- min. level I license with 6 months ICBC experience including batching , inventory and other aspects of ICBC tasks.

- knowledge of how general lines policy(s) are handled and processed. 

- experience in personal lines an asset. 

- being organized , efficient and follow procedures and checklists.

- quick and efficient with word and pdf documents.

- strong computer skills and attention to detail

- willingness to learn, grow, make insurance a life-long career. 


John Fleming Insurance is an independent broker NOT part of any larger conglomerate group. We have access to all large insurers in Canada. We offer a busy but positive work environment, group benefits, a competitive compensation package and an opportunity to learn all lines of business. We offer "flex scheduling" which allows staff the benefit of switching days/shifts/hours with other members of the team as well as extended lunch breaks for personal wellness such as going to the gym or a walk / run. 

No phone calls.

Only successful candidates will be contacted.  Please email your resume to:


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