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Operations & Administration

The staff at the Insurance Brokers Association of BC is committed to providing prompt, courteous service in handling your requests and queries.

 Name/Title

Responsibilities

Phone

Administration

Chuck Byrne, AIIC
Executive Director/COO
General manager, stakeholder relations, governance 604-606-8001
Jennifer Lipke
Membership & Events Coordinator
Membership services and benefits, events 604-606-8002
Sarah Polson
Communications Director
BC Broker magazine managing editor, Broker Identity Program and other communication projects 604-606-8008
Herkamal Brar, MA, BA
Communications Coordinator
Member and external communications, event marketing, Broker Identity Program, public relations 604-606-8011
Jane Xu, CGA 
Accountant
General bookkeeping, accounts payable and receivable, billing, payroll 604-606-8003
Marina Turchina
Reception
Reception, counter sales, accounts, Job Board 604-606-8000
Trudy Lancelyn, ABC
Project Editor
BC Broker magazine editor, Broker Identity Program and other communications projects  

Education

Greg Mansfield, BA, CAIB, DIPL. ED
Manager, Education
Manager of IBABC education department; education development 604-606-8007
Dawne Polak
Continuing Education Assistant
CE and conference registration, CE credit certificates; databases 604-606-8012

Susan Coles
Licensing Course Coordinator

Licensing courses: CAIB, CPIB 604-606-8004

Ileana Toledo Figueroa
Licensing Course Assistant

Pre-licensing courses: Fundamentals of Insurance 604-606-8005