Your Seminar Instructors

Our seminars are presented by experienced instructors who work in many facets of the insurance industry.  Some of our instructors come to us from the fields of law, dispute resolution, sales and marketing, and adult education.  Regardless of their backgrounds, they share their extensive knowledge and experience to provide you with practical and relevant continuing education.

Shari Sanders is broker consultant, Western Canada with DAS Canada. She joined DAS in November 2010 in its Western Region sales office, when the company began operations. In her role, Shari trains insurance brokers, meets with clients and promotes legal expense Insurance through various brokers associations and conventions. She’s a Board Member of WICC BC.

Brandi Anfield, CAIB has been in the insurance industry since 1998, and is the Personal Lines & ICBC Supervisor with Fawcett Insurance Agency in North Vancouver. She began her career as an Autoplan road runner and moved on to various office positions, including management at multiple brokerages. Then, after 10 years, she decided to make personal lines her specialty. She’s passionate about education and loves to provide brokers with refreshing and informal seminars, where open dialogue and participants’ opinions are important and valuable. Brandi has been presenting IBABC seminars since 2013.

Nick Batistic has been employed in the insurance industry since 1963. He has performed underwriting, claims and field work with both national and international insurers. He moved to the brokerage side of the business in 1983, and spent over ten years as an account executive with a leading international brokerage. Currently with Integro Insurance Brokers in downtown Vancouver, Nick handles commercial lines business with a specialty in technology risks. He brokers his own accounts directly with underwriters. He’s been presenting seminars for IBABC since 2003.

Doug Brazeau, CSP is business development manager at RMS – Risk Management Services – in Burnaby. He’s responsible for RMS’s British Columbia and Yukon territories. Originally from Montreal, he’s a graduate of Concordia University. Doug is a Canadian Sales Professional with over 20 years of experience in the insurance industry. He’s been with RMS for over 15 years. Doug also provides technical educational seminars to insurers and brokers, and has been co-coordinating seminars with IBABC since 2009.

Scott Brearley, LLB is a partner at Singleton Urquhart LLP in downtown Vancouver. He has worked in the defense of insured liability claims, the defense of first party claims against insurers, and as coverage counsel for both insurers and insureds. As defense counsel he has acted to defend claims under the direction of homeowners, CGL, E&O and D&O insurers in a variety of matters. His experience as defense counsel extends to construction disputes, claims of professional negligence against a variety of professionals, including insurance brokers, and those involved in the construction industry, wrongful dismissal claims, oppression actions, and other commercial matters. Scott has a Bachelor of Arts and a Bachelor of Laws, both from the University of Manitoba.

Royston Colbourne is Vice President, Risk Mitigation at Xpera. He joined Xpera in 2004, and is a licensed Security Consultant. His focus is on risk mitigation in the private and public sectors, and he provides expert consultancy on matters of risk mitigation strategy, high-risk security, critical infrastructure, and counter terrorism. Royston’s current projects include petro-chemical, mining, and critical infrastructure clients. He has worked on projects for the Government of Canada in respect of threats and vulnerability. He carries out threat risk and vulnerability surveys both in Canada and abroad. And he’s involved in threat mitigation for high profile individuals and manages active protection files.

David Edinger, BA, LLB, LLM s a partner at Singleton Urquhart LLP. He regularly handles conflict of laws issues, including jurisdictional issues, the recognition and enforcement of judgments, and the securing of evidence across borders, both from within BC for non-BC litigation and from outside BC for BC litigation. He has also increasingly been involved in e-commerce and internet-based or related issues, including copyright and defamation cases. His previous practice with a national Canadian law firm provided him with a broad range of expertise and experience in resolving commercial disputes in many different areas, including defending class actions claims involving both competition and product liability, advancing and defending construction industry related claims, and advancing and defending employment claims, including claims against directors and officers in respect of their statutory obligations. David earned his BA and LLB degrees from the University of British Columbia, and his LLM from the University College London.

Alex Eged, BA, LLB is a partner with Richards Bell Sutton LLP in downtown Vancouver. He has over 25 years of litigation experience, and his practice is focused on insurance, construction and corporate commercial law. As a litigator, he has handled complex multi-million dollar matters, many of which have proceeded through both trial and appeal. He routinely advises clients on pre-litigation matters such as risk management, contractual rights and obligations and resolution of disputes. Alex has conducted trials as Crown Counsel on behalf of the Attorney General of British Columbia and as counsel for numerous individuals, partnerships and small to large provincial, national and multinational corporations. He has appeared before all levels of British Columbia courts as well as Alberta and Ontario superior courts. He also has extensive experience with judicial settlement conferences and other forms of alternate dispute resolution including mediation, arbitration and party to party negotiations.

Mario Fiorino, BA, LLB, MED is senior legal counsel for the Insurance Bureau of Canada, and is secretary and coordinator of the National Claims Committee. As a lawyer, author and educator, Mario has worked with insurance professionals (insurers and brokers) in all Canadian jurisdictions, the United States and Australia on technical, organizational development and change management issues. He has been presenting courses and seminars for IBABC since 2002.

Debra Fitzsimmons, CAIB has been in the insurance industry for nearly 20 years, and is currently a marine-insurance broker with Western Financial Group. She began her career on the front lines of a large Prince George insurance brokerage as an Autoplan agent and then quickly moved into personal lines. A former IBABC board member, Debra has been authoring, editing and facilitating courses and seminars for IBABC since 2005

Megan Griffiths, LLB is an associate at Lindsay LLP in downtown Vancouver. Before moving to England to earn her law degree, she worked as a paralegal in a Vancouver law firm for several years. While there, she learned the practical aspects of managing legal matters, understanding client priorities, meeting the challenge of distilling complex issues into feasible strategies, and providing clear, reliable advice. Megan now applies this experience to her growing litigation practice at Lindsay LLP. She has appeared in the Supreme Court of British Columbia, and routinely works on complex client matters.

Karen MacWilliam, BA, FIIC, CRM is an independent insurance and risk management consultant. She has over 25 years experience as an underwriter, broker, corporate risk manager, trainer and consultant. In addition to advising a variety of clients on risk management and insurance matters, she is the author of The Risk Management and Insurance Guidebook for Industry ©2001, ABS Inc., and has taught advanced insurance and risk management curriculum at SFU and UNBC. Karen has been facilitating seminars for IBABC since 1998 and licensing classes since 2011.

Evan Miles, BA, CIP is a senior claims consultant with Reliance Insurance Agencies. He was born on the prairies, raised in Edmonton, and moved to B.C. over 25 years ago. While in Alberta, Evan spent 17 years in the Fire Services. After 10 years of active firefighting, he moved into Fire & Arson Investigations where he eventually reached the rank of Assistant Fire Marshall, then Deputy Fire Chief. Most firefighters have a part-time job and, in Evan’s case, he owned and operated a private investigation agency for over 10 years. He also dabbled in driver education. Over the past 25 years, he has worked as an independent claims adjuster, a staff adjuster, an examiner and litigation manager, and as multiple branch manager of a large independent adjusting firm. He’s been facilitating seminars for IBABC since 2008.

Jo Anne Mitchell, CIP is founder and operator of Effective Training & Communications Plus (E.T.C. Plus), based in Port Stanley, Ontario. She has over 30 years’ experience in the insurance industry, including commercial lines and farms. A seasoned facilitator, she has trained thousands of insurance professionals across Canada. Jo Anne’s insurance career spans both a brokerage and company background, giving her a unique insight into the training needs of both groups. She has been presenting seminars for IBABC since 2006.

Melanie Needham, CIP, CRM is an insurance industry consultant and educator. Based in Mt. Forest, Ontario, Melanie entered the insurance industry in 2000. She’s worked for the Economical Insurance Group as a commercial analyst, and now trains all levels of the Economical’s staff and prepares their course materials. She also teaches CIP courses and the Registered Insurance Brokers of Ontario licensing course. She has twice won the IIO-Conestoga chapter Instructor of the Year Award. Melanie has completed both her CIP and CRM designations, and is in the final stages of completing her FCIP. In 2009 she obtained her Adult Teacher/Trainer certification with Conestoga College. She also does much volunteer work within and outside of the insurance industry. She is facilitating IBABC webinars for the first time in 2017.

Krista Prockiw, LLB is in-house legal counsel and trainer with ICBC. Previously, she was an associate with a prominent Vancouver law firm where she was a member of its insurance practice group. Her legal experience and expertise includes a wide variety of insurance matters, including personal injury, product liability and professional indemnity claims. She has also acted as associate editor of the Canadian Journal of Insurance Law. Krista obtained a Bachelor of Education (Secondary) from the University of Alberta in 1993 and, after graduation, taught English in Japan. Following her return to Canada, she obtained her Bachelor of Laws degree from the University of British Columbia in 1998 and was called to the Bar of British Columbia in 1999. She has been presenting seminars for IBABC since 2004.

Adrian Reyes, LLB is manager of claims at DAS Canada. He oversees the national claims department for DAS and manages litigation across Canada. As a common and civil law trained litigator, Adrian worked as a lawyer for one of Canada’s top insurance companies prior to undertaking his role with DAS. He sits on the Board of the Stella Nova Football Club, and is an active member of the Canadian Bar Association and the Canadian Hispanic Bar Association.

Veronica Rossos, BA, LLB is a partner in the workplace law and litigation groups of Singleton Urquhart LLP. She has appeared as counsel in matters before the BC Human Rights Tribunal, the BC Employment Standards Tribunal, and the Supreme Court of BC. Veronica has extensive experience assisting clients on all workplace, employment, and labour relations issues including drafting and implementing privacy policies, advising clients on issues of privacy compliance with third party service providers, discipline and dismissals, drafting employment contracts and policies, and advising on human rights issues. She also has significant experience representing clients in a variety of commercial disputes. Veronica received her BA (Hons.) from the University of Toronto and her LLB from the University of Windsor. She’s a member of the CBA and the BCHRMA, and currently serves as Secretary on the executive of the BC Freedom of Information and Privacy Law Section of the Canadian Bar Association.

Melanie Samuels, BA, LLB is a partner at Singleton Urquhart LLP. She has extensive experience in Labour and Employment Law and has been practicing in this area for more than 25 years. Melanie advises clients on all workplace issues including discipline and dismissals, individual and group severance arrangements, employment contracts and policies, human rights issues with a particular emphasis on harassment claims and issues related to the duty to accommodate, benefits administration, issues related to sale of business and bankruptcy, and all other employment and labour related matters. She also specializes in business-related immigration including applications for labour market opinions, exemption applications, and temporary work permits. Melanie has a BA from Lee College (University of Judaism/UCLA) and an LLB from the University of British Columbia.

Shari Sanders is broker consultant, Western Canada with DAS Canada. She joined DAS in November 2010 in its Western Region sales office, when the company began operations. In her role, Shari trains insurance brokers, meets with clients and promotes legal expense Insurance through various brokers associations and conventions. She’s a Board Member of WICC BC.

Elizabeth (Betsy) Segal, BSc, LLB is a partner in Singleton Urquhart LLP's commercial litigation, insurance, civil fraud, and construction law practice groups. With a BSc from Simon Fraser University and an LLB from the University of British Columbia, she was called to the bar in 2008. Betsy concentrates her practice on insurance coverage and defence, and complex commercial litigation and professional liability defence. She’s skilled in resolving multi-party claims, corporate disputes, and challenges involving disability and travel insurance policies. Betsy also advises her insurer clients on policy wordings and regulatory compliance. She regularly drafts and facilitates the negotiation of their licensing, distribution, and service contracts.

Edith Strauss, CIP, CRM began her career in the insurance industry in the mid-1970's. She worked as a broker/manager in both British Columbia and Ontario. Edith is an Associate of the Insurance Institute of Canada, is a member of the Chartered Insurance Professionals Society, and obtained her Certified Risk Manager (CRM) designation in 2008. Since 1990, she has served as IBABC’s senior instructor, teaching Fundamentals and CAIB courses, seminars and webinars. She also authored and edited many of IBABC’s online CAIB courses. Edith is one of the contributors to the Fundamentals of Insurance textbook and, in the past, was a textbook auditor for the Insurance Institute of Canada. She now devotes her time to the education and training of insurance brokers and other industry professionals.

Scott W.K. Urquhart, BA, BEd, LLB is a partner at Lindsay LLP, where he practices civil litigation, primarily in the areas of insurance coverage, construction disputes, personal injury, and commercial disputes. Scott acts for insurance companies, advising on coverage matters, pursuing recovery following a loss, and defending disputed claims. He defends individuals and companies against claims for personal injury, and represents clients involved in commercial disputes. He’s experienced at all levels of B.C. courts, the Workers’ Compensation Appeals Tribunal, and the B.C. Human Rights Tribunal. Scott has a Bachelor of Arts, a Bachelor of Education, and a Bachelor of Laws from the University of British Columbia, and was called to the bar in 2006.

Steve Vorbrodt, LLB is a partner at Singleton Urquhart LLP in downtown Vancouver. He practices law primarily in the areas of professional liability, insurance defence, and construction law. He has also successfully defended product liability claims on behalf of manufacturers and distributors, and prosecuted civil fraud claims on behalf of the insurer. Steve has a Bachelor of Arts (Honours) from the University of Western Ontario, a Bachelor of Laws from the University of British Columbia, and was called to the British Columbia Bar in 2004.